how many key fobs come with your new Pacifica? (with Keysense option) - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 48 (permalink) Old 01-10-2017, 03:33 PM Thread Starter
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Unhappy how many key fobs come with your new Pacifica? (with Keysense option)

Just picked up our Pacifica Touring-L with the Kensense option. Dealership gave us 2 key fobs. One regular and one with Keysense logo on the back.

If I paid for the option, am I supposed to get 3 key fobs?

My wife is having trouble while driving with this Keysense fob on a highway. There is speed and audio volumn limits. The keysense light on the instrument cluster is also distracting.

I saw threads here some people got 3 key fobs for their Pacifica with Keysense option.
I called Chrysler Customer Service and the lady put me on hold and talk to my dealer for 10 minutes then come back to me says I have to pay my dealership to get more key fobs. Is this reasonable? Any suggestion?
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post #2 of 48 (permalink) Old 01-10-2017, 03:34 PM
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3 total fobs. 2 regular and the 3rd marked "keysense" on the back.
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post #3 of 48 (permalink) Old 01-10-2017, 03:41 PM
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Your dealership is wrong. If they've lost the other regular fob, they need to order a new one for you. Don't take no for an answer.
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post #4 of 48 (permalink) Old 01-10-2017, 05:22 PM
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Quote:
Originally Posted by generaltso View Post
Your dealership is wrong. If they've lost the other regular fob, they need to order a new one for you. Don't take no for an answer.
Agreed, I received 2 regular and 1 Keysense.

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post #5 of 48 (permalink) Old 01-10-2017, 05:36 PM
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Get ChryslerCares team that is on here involved. They should be able to help you out and correct the dealer if they are giving you incorrect information.
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post #6 of 48 (permalink) Old 01-10-2017, 05:41 PM
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I concur with the others... you should receive 2 regular keys and 1 Keysense. Good luck
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post #7 of 48 (permalink) Old 01-10-2017, 06:10 PM
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Should be 2 regular and 1 Keysense as everyone mentioned.

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post #8 of 48 (permalink) Old 01-10-2017, 08:12 PM
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Quote:
Originally Posted by dabrandt22 View Post
Agreed, I received 2 regular and 1 Keysense.
Same here. Looks like the dealership owes you a key fob.

Good Luck

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post #9 of 48 (permalink) Old 01-10-2017, 09:26 PM
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Yes, like everyone so far, 3 fobs..if I recall the key sense was bagged separate from the main 2 fobs. It's dealers that do things like this that adds to the negative stigma of vehicle purchasing. Agree, you need to go back to them and be firm or as mentioned, escalate to customer care. Good luck!

2017 Chrysler Pacifica Touring - L in Brilliant Black Crystal Pearl with Black/Alloy inside. Optional equipment; Customer Preferred Package 25L, Alpine Sound Group, 8 passenger, KeySense, complete Husky Liners end to end. Built 09/16.
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post #10 of 48 (permalink) Old 01-10-2017, 09:28 PM
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In the meantime, there is an option to disable keysense limits. It may alleviate some of the issues you are having while you wait for your 2nd normal fob.
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