Extended warranty - Page 2 - 2017+ Chrysler Pacifica Minivan Forums
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post #11 of 46 (permalink) Old 01-10-2017, 03:12 PM
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Originally Posted by siuc261 View Post
Hi,

I have this question about lifetime extended warranty.

Somewhere I read, "Life time" does not mean Chrysler is going to repair the van forever. If the remaining value of the van is still more than the repair, they will still repair it. Is this understanding correct?

How do you determine the value of the van, say, it is 10 years from now and has 150,000 miles?
What would happen if the van is now worth $3k(determined by whoever) and the repair requires $3k? The van still got fixed at this point?

If I say at this point I don't want the extended warranty anymore and try to cancel the warranty, how will the refund be calculated, if any?
Hi siuc261,

If you are interested in a Mopar Vehicle Protection (MVP) plan you can visit this link to explore available plans: https://www.mopar.com/en-us/care/mop...rotection.html. Additionally, you can contact an MVP specialist for further assistance by calling 1-888-240-2709. Please let me know if you have any additional questions!

Andrea
Chrysler Social Care Specialist
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post #12 of 46 (permalink) Old 01-10-2017, 03:19 PM
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I have already seen someone go through this. When Chrysler offered a lifetime powertrain warranty with the vehicles back in 2007 2008 ish. A friend had a van and had a tranny failure at 170K and Chrysler did repair it. They would go off the NADA value as if the car was being sold. You can also argue if it is close and get them to repair instead of buy it. That is what would happen, if your car is worth 2K and a tranny is 3K, they will just pay you the value of 2K. Now, for me, it is well worth it, I put on quite a bit of miles (anywhere between 2K to 2500 in a month) so I will rack up the miles fast. I have seen others who put on a lot of miles and for instance a 2011 Chrysler Town and Country Limited with 200K on it sold for 12K a few months ago and that was private party figure. So to me, spending the 2600 for the extended lifetime bumper to bumper is worth it. Now let's say you don't put miles on your van......... let's look at a 2007 chrysler Town and Country with the normal 12K a year miles on a 10 year old van and see what it is worth......clean trade is 4775.00 and retail is 7100.00. So if the engine had gone at 120K on a 2007 and that engine was 4500.00 total to the dealer, then Chrysler would pay for it and you have a new engine in a 10 yr old van that is paid off.

As far as cancellation......you can always cancel an extended warranty and gap on a vehicle. They will ask how many miles you have and also the time and give you a prorated refund. On my 2014 I traded in for the Pacifica, my gap was only 425.00 and after 22 months and 36K miles I got back 314.XX. I also bought the lifetime max care for that 2014 and cancelled it and got back 2200 from the initial 3400 I paid Chrysler direct for that warranty. That was before I knew I could get the same warranty from Ziegler for 2600.00.

Damon
1985 Dodge Caravan LE cream w/wood
1985 Dodge Caravan LE mink brown w/wood
2011 Chrysler Town & Country
2017 Chrysler Pacifica Limited in Tusk White
several other cars

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post #13 of 46 (permalink) Old 01-10-2017, 05:34 PM
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Damon,

Thank you for the explanation. There are always these fine prints and little details they don't say in the web site documentation and requires someone with experience to explain it. I appreciate that very much.
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post #14 of 46 (permalink) Old 01-10-2017, 08:40 PM
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I found this sample Mopar contract on the Ziegler site in regards to the life time extended warranty that is interesting.

1. When repair cost > van value => payout + termination
IMPORTANT! The maximum benefit amount should a covered component of the Vehicle fail will be THE TOTAL COST OF THE REPAIRS PER VISIT LESS THE DEDUCTIBLE, OR THE CASH VALUE OF THE VEHICLE, WHICHEVER IS LESS! The cash value of the Vehicle will be determined at the time of the covered repair and will be the average retail value as listed in the current NADA Used Car Pricing Guide. If at any time the repair costs for covered component(s) exceed the Vehicle’s cash value, your final Plan benefit will be our payment of the Vehicle’s cash value rather than the repair costs. Plan coverage and benefits will terminate automatically and immediately pursuant to this provision and we will have no further obligations of any kind in respect to the terminated Plan.

2. Early cancellation of extended warranty beyond 7yr/100k = $25
The pro-rata refund calculation will be based on terms of 7 years or 100,000 miles. After 7 years or 100,000 miles, your refund will be in the amount of $25.00.
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post #15 of 46 (permalink) Old 01-11-2017, 12:10 AM
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Quote:
Originally Posted by siuc261 View Post
I found this sample Mopar contract on the Ziegler site in regards to the life time extended warranty that is interesting.

1. When repair cost > van value => payout + termination
IMPORTANT! The maximum benefit amount should a covered component of the Vehicle fail will be THE TOTAL COST OF THE REPAIRS PER VISIT LESS THE DEDUCTIBLE, OR THE CASH VALUE OF THE VEHICLE, WHICHEVER IS LESS! The cash value of the Vehicle will be determined at the time of the covered repair and will be the average retail value as listed in the current NADA Used Car Pricing Guide. If at any time the repair costs for covered component(s) exceed the Vehicle’s cash value, your final Plan benefit will be our payment of the Vehicle’s cash value rather than the repair costs. Plan coverage and benefits will terminate automatically and immediately pursuant to this provision and we will have no further obligations of any kind in respect to the terminated Plan.

2. Early cancellation of extended warranty beyond 7yr/100k = $25
The pro-rata refund calculation will be based on terms of 7 years or 100,000 miles. After 7 years or 100,000 miles, your refund will be in the amount of $25.00.
Is that a sum of all previous repair costs, or just the total of repair costs for a given visit? That is, is Mopar keeping tabs on total repair costs to date and just paying cash once the value is exceeded?
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post #16 of 46 (permalink) Old 01-11-2017, 03:24 AM
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[QUOTE=Damoncaravanman;37586]I take it that is an aftermarket warranty? Yes I would stay away big time. I got the lifetime maxcare bumper to bumper warranty from Chrysler for 2570.00. If you use my name DAMON in the promo code section, you will get 150.00 off the 2700 price. Here is all the info.......
QUOTE]

Hi Damon,

We keep our cars for 10+ years so the lifetime maxcare warranty would be a smart investment. Since you are knowledgeable about the warranty, are you able to answer a few questions?

1) If I purchase through Zeigler, I can't repair with them since I am in CA. I know repairs can be done at any Chrysler dealership but is pre-authorization needed? 2) if I go in with multiple issues, are dealers good with servicing all issues so I only pay the $100 per visit deductible? and 3) our Pacifica is registered only under my name since we wanted to get in and out quick. Can my husband be on the warranty?

thanks,
Pei
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post #17 of 46 (permalink) Old 01-11-2017, 09:56 AM
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[quote=PEI;79921]
Quote:
Originally Posted by Damoncaravanman View Post
I take it that is an aftermarket warranty? Yes I would stay away big time. I got the lifetime maxcare bumper to bumper warranty from Chrysler for 2570.00. If you use my name DAMON in the promo code section, you will get 150.00 off the 2700 price. Here is all the info.......
QUOTE]

Hi Damon,

We keep our cars for 10+ years so the lifetime maxcare warranty would be a smart investment. Since you are knowledgeable about the warranty, are you able to answer a few questions?

1) If I purchase through Zeigler, I can't repair with them since I am in CA. I know repairs can be done at any Chrysler dealership but is pre-authorization needed? 2) if I go in with multiple issues, are dealers good with servicing all issues so I only pay the $100 per visit deductible? and 3) our Pacifica is registered only under my name since we wanted to get in and out quick. Can my husband be on the warranty?

thanks,
Pei
No pre-authorization is needed. It is not a third party warranty. It is a 100.00 per visit. Yes, husband can be on it, but it really doesn't matter, they pull the VIN # and it will show the van has the warranty.

Zeigler is a Chrysler Dodge Ram dealership that sells warranties from MOPAR like any other chrysler dealer in the USA. The exact plans that your dealer gets. The difference is that they sell so many, and so many online that they can offer them at a substantial savings. After you buy a Chrysler Mopar extended service contract it makes no difference where the car is taken, to any Chrysler dealer. They all are hooked up to MOPAR and that is the service warranty contract. So, again, you can buy your car at a dealer by you, then go down the street and buy the extended warranty. It does not matter.

I learned of Zeigler after I had called Chrysler and bought my last lifetime warranty direct through Chrysler. Big mistake as Chrysler charged quite a bit more. So the last 2 Chryslers, I called Zeigler and bought through them at a substantial amount less. I have given their info to others who were also pleased. Bob at Zeigler said he would do an extra 150.00 off of the current prices he had for my facebook Chrysler minivan group as well as this Pacifica forum. So, when buying online use "DAMON" in the coupon code or promo code and it will take off the additional 150.00.

Here is his info again:
Obtaining A Genuine Manufacturer Warranty Quote Is Easy!
Bob Cline
Obtaining A Genuine Manufacturer Warranty Quote Is Easy!
Zeigler Chrysler Ford
1186 E M-89
Plainwell MI 49080
866.943.7778 toll free direct
800.327.5880 toll free operator
269.685.5800 x 1208
269.585.6004 fax
269.685.3557 direct
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Damon
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1985 Dodge Caravan LE mink brown w/wood
2011 Chrysler Town & Country
2017 Chrysler Pacifica Limited in Tusk White
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Last edited by Damoncaravanman; 01-11-2017 at 10:00 AM.
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post #18 of 46 (permalink) Old 01-11-2017, 12:33 PM
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The dealership offered a 7 year warranty for $4300 and made it sound like a steal. Glad we said No Way and learned about the Lifetime Maxcare Warranty on this forum. With your discount, it will cost $2645 :-)


Thanks Damon!
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post #19 of 46 (permalink) Old 01-11-2017, 01:56 PM
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I am no way affiliated with Zeigler, but glad to find them as I do not like to see people over spend. You have to understand the dealers make the majority of the profits in the finance dept., even if they gave a good deal on the vehicle.......

Damon
1985 Dodge Caravan LE cream w/wood
1985 Dodge Caravan LE mink brown w/wood
2011 Chrysler Town & Country
2017 Chrysler Pacifica Limited in Tusk White
several other cars

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post #20 of 46 (permalink) Old 01-11-2017, 02:35 PM
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Any word on hybrid extended/ lifetime warranty options?
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