Finally picked up my Touring-L Plus! Keep the lifetime warranty? - 2017+ Chrysler Pacifica Minivan Forums
 1Likes
Reply
 
LinkBack Thread Tools
post #1 of 20 (permalink) Old 01-02-2017, 02:42 AM Thread Starter
Senior Member
 
Join Date: Nov 2016
Location: California
Posts: 216
Finally picked up my Touring-L Plus! Keep the lifetime warranty?

I've spent ~3 months and talked with a lot of dealers (I'll probably do a post summarizing my experiences with various SoCal dealers), but I finally got my red Touring-L Plus with cognac/toffee/alloy interior! Major options were:
8 Passenger Seating
Tire and Wheel Group
Hands-Free doors and liftgate
Advanced Safetytec
8.4 inch U-Connect Nav
Spare Tire

Deal was as follows:

MSRP: $44,235
Selling price: $40,221.95 (dealer discount of $4013.05 see below)
TTL + Doc fee: $4078.18 (CA tax is pretty high)
Rebates: $4500 total
Customer Cash: $1500
Conquest: $1000 (required a copy of my VW registration. No trade-in.)
Sam's Club: $1000 (dealer hesitated to try it but it went through.)
???: $1000 (Contract says Non-APR, Pacifica. I'm guessing dealer coupon.)

OTD: $39,829

I'm not sure if the dealer was trying to pulling a bait and switch.

I emailed them asking for their best price mentioning I had an offer from another dealer. Their internet sales guy quoted me $39,313 as the selling price. However, when I later asked for the OTD it was more than $1000 higher than I expected. I left him a voice mail but he didn't call back.

I ended up driving about 100 miles to the dealer, Poway Chrysler, to see what was up. They had the car and after a long and detailed credit application despite the fact I wasn't financing (who has 3 references ready on demand?) they presented me with the too high OTD. I called them out on it and showed them the quoted price plus a spreadsheet with the expected OTD that I hod worked out.

The sales manager (aka closer by the sales guy) left for a bit and came back with the above deal which was within $50 of my expected OTD. I think that was because the selling price was higher but they added the extra $1000 rebate which resulted in more tax.

While working through the final paperwork with the financing guy, he offered the Mopar lifetime warranty at $2580 after a little haggling. According to what he showed me, it's $50 above their cost. This is also in-line with what I've read on this forum.

Should I keep it? As I understand it, I have 60 days to cancel for a full refund. I plan on keeping the car 10+ years (my current Passat is over 14 years old.). Mileage may not be super high as my commute is only about 14 miles daily.

Also, out of curiosity, how long does the delivery process usually take? From arrival at the dealer until I left was over 4 hours. I didn't test drive and sat down to start the paperwork within 10 minutes.
soontobe is offline  
Sponsored Links
Advertisement
 
post #2 of 20 (permalink) Old 01-05-2017, 12:01 AM
Member
 
Join Date: Oct 2016
Posts: 83
wow that car is almost exactly what i want..im in Orange area and am having trouble finding what i want....the only thing i dont want is the handsfree lift and door.....we can do with out that....i wouldnt mind red or blue

i think u got a good otd price....did u pay for it out right? as u said u were not financing..

im still torn between trying to figure out if i should lease or not.....i never have before but it feels like its less out of my pocket at the end of the day but all the little nuances scare me away.....will keep reading
vdubpower is offline  
post #3 of 20 (permalink) Old 01-05-2017, 07:20 AM
Member
 
Join Date: Nov 2016
Location: Miami, Fl
Posts: 46
I have never heard of a lifetime warranty. What does it cover? I bought an extended warranty for 3 years bumper to bumper with $0 deductible for around $2400 I think.

2017 Pacifica Limited 7pax
Tusk White/Black Mocha
Safety Package, Sunroof/Moonroof, Vacuum,
Add-ons: Tinted front windows and windshield, weatherproof mats, rear bumper protector and mud flaps.
17lim is offline  
 
post #4 of 20 (permalink) Old 01-05-2017, 08:44 AM
Super Moderator
 
generaltso's Avatar
 
Join Date: Aug 2016
Location: Vermont
Posts: 2,583
Quote:
Originally Posted by soontobe View Post
Also, out of curiosity, how long does the delivery process usually take? From arrival at the dealer until I left was over 4 hours. I didn't test drive and sat down to start the paperwork within 10 minutes.
4 hours seems like a ridiculously long time. Did they say what they were doing while you were waiting? My paperwork took about 30 minutes. Then another 15 minutes to go over the car, but I rushed him through that since I clearly already know more about the car than he did.

Quote:
Originally Posted by 17lim View Post
I bought an extended warranty for 3 years bumper to bumper with $0 deductible for around $2400 I think.
Yikes, that's very expensive! Was it a Mopar warranty that you bought or something third party? I went with the 6yr/60k mile Maximum Care with $0 deductible for $1150.
Gohawks1224 likes this.

Ordered 9/19/16 -- Built 10/7/16 -- Delivered 10/27/16:
2017 Pacifica Limited - Molten Silver/Mocha
8 Pax - Vac - SafetyTec - UConnect Theater & Sound
20" Wheels - Tow - KeySense - Splash Guards
generaltso is offline  
post #5 of 20 (permalink) Old 01-05-2017, 10:25 AM
Senior Member
 
Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 418
Quote:
Originally Posted by 17lim View Post
I have never heard of a lifetime warranty. What does it cover? I bought an extended warranty for 3 years bumper to bumper with $0 deductible for around $2400 I think.
Hey 17lim,

You can take a look at the Mopar Vehicle Protection (MVP) plan coverage on our website here: https://www.mopar.com/en-us/care/mop...rotection.html

The Lifetime Max Care plans cover just about all mechanical components of the vehicle, and then some, on top of other features like rental allowance, trip interruption, key fob replacement, etc.

Kori
Chrysler Social Care Specialist
ChryslerCares is online now  
post #6 of 20 (permalink) Old 01-05-2017, 12:58 PM
Senior Member
 
Join Date: Dec 2016
Location: NE Ohio
Posts: 227
Quote:
Originally Posted by 17lim View Post
I have never heard of a lifetime warranty. What does it cover? I bought an extended warranty for 3 years bumper to bumper with $0 deductible for around $2400 I think.
I got the Chrysler Maximum Care "Lifetime" with $100 deductible for $2630. There are Chrysler dealers that will sell just the warranties online or over the phone. I took the best price I found online and asked my local dealer to match the price as part of the deal.
tsax6010 is online now  
post #7 of 20 (permalink) Old 01-06-2017, 09:31 PM
Member
 
Join Date: Nov 2016
Location: Miami, Fl
Posts: 46
Quote:
Originally Posted by generaltso View Post



Yikes, that's very expensive! Was it a Mopar warranty that you bought or something third party? I went with the 6yr/60k mile Maximum Care with $0 deductible for $1150.
So I pulled out my sales contract to check price. I paid $2268 at the dealer. I am pretty sure it is for 6 years $60k miles. I know that it is $0 deductible. After seeing what other people paid in the forum threads I became livid, but after checking Zeigler and Mopar max care prices online, it looks like the dealer beat me for ~$375. Unfortunately I found this forum after I bought my Pacifica. Apparently living in FL makes the extended warranty more expensive. Maybe Mopar is not too confident in the van being exposed to salt in the air for years?

Anyhow, I saw in a thread that Zeigler could no longer sell plans to those who had a plan from their dealer but canceled. Is that still true? Does anyone know if the same holds true if I cancel and then buy the max care plan through Mopar? $375 is still a good chunk of change. Then add in the $150 discount with Zeigler via Damon, if still valid, it is worth my time to try and switch.

Update: In looking further at my sales contract it states Fidelity for service contract. So my dealer did not even go with the Mopar plan I assume I can cancel it since I have not used it and since it seem so on be a third party, maybe I can switch to Mopar max care/Ziegler without issue?

2017 Pacifica Limited 7pax
Tusk White/Black Mocha
Safety Package, Sunroof/Moonroof, Vacuum,
Add-ons: Tinted front windows and windshield, weatherproof mats, rear bumper protector and mud flaps.

Last edited by 17lim; 01-06-2017 at 09:57 PM.
17lim is offline  
post #8 of 20 (permalink) Old 01-06-2017, 10:48 PM
Super Moderator
 
generaltso's Avatar
 
Join Date: Aug 2016
Location: Vermont
Posts: 2,583
Quote:
Originally Posted by 17lim View Post
Update: In looking further at my sales contract it states Fidelity for service contract. So my dealer did not even go with the Mopar plan I assume I can cancel it since I have not used it and since it seem so on be a third party, maybe I can switch to Mopar max care/Ziegler without issue?
I would definitely cancel that service contract for a refund if you can. Then buy the Mopar plan through Ziegler.

Ordered 9/19/16 -- Built 10/7/16 -- Delivered 10/27/16:
2017 Pacifica Limited - Molten Silver/Mocha
8 Pax - Vac - SafetyTec - UConnect Theater & Sound
20" Wheels - Tow - KeySense - Splash Guards
generaltso is offline  
post #9 of 20 (permalink) Old 01-07-2017, 12:27 AM
Junior Member
 
Join Date: Dec 2016
Posts: 13
Quote:
Originally Posted by soontobe View Post
Conquest: $1000 (required a copy of my VW registration. No trade-in.)
Some dealers tell me I don't need to trade in for this. Some dealers say I need to trade in the incentive. Are there separate conquest incentives? Would like to tell the dealers requesting a trade in how to do it without.
LloydC is offline  
post #10 of 20 (permalink) Old 01-08-2017, 01:08 PM Thread Starter
Senior Member
 
Join Date: Nov 2016
Location: California
Posts: 216
Quote:
Originally Posted by generaltso View Post
4 hours seems like a ridiculously long time. Did they say what they were doing while you were waiting? My paperwork took about 30 minutes. Then another 15 minutes to go over the car, but I rushed him through that since I clearly already know more about the car than he did.
The first part was the overly long and detailed credit application despite the fact we're not financing. Then once we got the OTD price correct, we had to wait for the finance guy. Apparently, there's only 2 finance people and every sale goes through one of them. Then after doing the real paperwork with the finance guy about 15 minutes of going over the car.
soontobe is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Bumper to Bumper Lifetime warranty? kolivia Chrysler Pacifica Minivan Warranty 64 06-21-2017 02:28 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
 


SEO by vBSEO 3.6.1