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Driver window reverses on auto close

19K views 20 replies 12 participants last post by  Bpennington 
#1 ·
Hi. I have a touring L plus. Overall I'm extremely satisfied. Only issue i have is my driver window when it's down and I push the button to go up, it starts going up, but when it's a quarter on the way up it goes back down. It does it repeatedly, only after a few tries then it goes up. Anyone have this issue?
 
#17 ·
According to my dealer, this is the TSB that fixes this issue.

TSB NUMBER: 08-018-17
GROUP: Electrical
DATE: February 15, 2017

SUBJECT:
Flash: Front Door Module Enhancements
 
#5 ·
Hi chaim11218,
Have you been to a dealer in regards to this concern? Please feel free to reach out if you need assistance in scheduling an appointment for diagnosis. I am happy to help.

Anna
ChryslerCares Social Media Specialist
 
#8 ·
My silicone spray "fix" (see above) only worked for a few months. Recently I took the van in for an oil change / tire rotation and complained about the window reversing. I told them I thought there was a TSB for it.

They didn't find a TSB but were able to "calibrate" the window.

So far so good! Ask service to recalibrate!
 
#16 ·
I got my Pacifica back 2 nights ago from the dealer. They could not replicate the issue. Remember it is just something that happens every once in a while. Maybe 1 X in a 3 week time frame. So, I did go ahead and do that little trick last night to "calibrate it" and we shall see if it happens again.
 
#20 ·
Hi Bpennington,

Sorry to hear about this! I'd be happy to follow up with your dealership for you if needed, just PM our page with your VIN and let me know.

Andrea
Chrysler Social Care Specialist
 
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