I have read the various posts about people needing their battery/batteries(ESS) replaced and are sometimes told by dealerships that they are backordered and it might be several weeks to get them in. I have also seen several posts about people saying there are non-MOPAR batteries that could be...

The battery door on our Uconnect headphones broke in half. We went to the dealership they said they were not under warranty and sent us away. We have only owned the car for eight months. I cannot believe this would not be under warranty so I contacted you Uconnect customer service directly. They...

2018 Pacifica Gas models with ESS have a small auxiliary battery right next to the main battery. My question is: When at a stop and the engine is shut down, which battery is running the AC, Entertainment, Lights, wipers, etc? Is the small auxiliary battery used to run that stuff, or is it...

Thought I would share an issue I had and the resolution. A yellow start/stop icon with an excalamtion to the right appeared in my cluster display. Text warning said "Start/Stop Unavailable". I was worried because I couldn't find this icon in the manual. Took to dealer, and they told me it...

I noticed this on the Pachy FB group but not over here. There is a UConnect update available for those with rear screens that takes the system up to v1748.11. The theory is that this is the VRM module update that was previously a dealer request to install. 1. Check your VIN here...