Chrysler hasn’t come out with a new minivan model in a long while so it’s understandable that the sixth generation of the Chrysler minivan will come with a few bugs so, here’s a compiled list of reported problems with the Pacifica that we’re aware of so far and the solutions to said problem if available.
Distorted Uconnect Screen
So far, only one member had this problem where the time, direction, temperature, etc were partially chopped off at the top of the screen. The distortion became worse over time to the point where the time is completely blacked out. ganymede81’s dealership seems to have fixed this problem by replacing the LCD touchscreen.
Uconnect Theater Crashing Among Other Things
First reported in July, a few members have also had their Uconnect Theater crash and reboot by itself. Forum member dngo hasn’t seen the problem resurface recently so Chrysler could have released an over-the-air update.
Other problems that were reported with Uconnect includes the rear screens powering on by themselves and the climate control being locked to low. We’re not sure if these are widespread bugs or if it was just those specific vehicles so let us know in this thread if you see these problem too.
Power Doors Not Reversing
A safety feature built into the new Pacifica is the reversing power doors. According to the owner’s manual, if anything were obstruct the door’s path while it’s closing or opening, the door will sense this and reverse in the opposite direction.
’s power sliding doors are not performing as expected and his dealership’s tech agreed but Star (Chrysler's dealer tech line) said that this problem is “fine” and that there’s no need to fix this. The Pacifica he test drove had working power doors so hopefully, this problem will be resolved.
Backup Camera Turns Black
Unfortunately, this seems to be a common problem with all Pacifica minivans. When the 360 degree camera feature is active and the van is backing into a dim lit area, the backup camera will turn completely black. No, this isn’t caused by a broken camera, it’s more of a software bug.
Thanks to a series of tests performed by Pappa60, we now know that the cameras will choose the brightest common exposure in real-time when in 360 ° view and it won’t adjust a camera independently. No matter if you back or front into a dark garage, whichever camera hits the shaded area first will turn dark.
No resolve has been posted up yet and the only way to have the camera readjust its exposure id to switch off the 360 ° view.
This is another problem with the Pacifica that may be common as more than one member is experiencing the issue. Borotanker was the first one to report the rattle and it seemed to get worse in higher temperatures (90+ degrees). The sound seems to be coming from the panoramic roof seam above the second row seats.
Stupidwebsite’s dealership seems to have found the solution as they haven’t heard the rattle again for more than 3 days. They’ve kindly provided the name of the service department representative that has the needed information to fix that rattle: Sunset Dodge/Chrysler in Sarasota, FL. Speak to Mark Cole form the Service Dept.
Bumper Hits Parking Curbs
There’s a chance of scraping against those parking curbs with the Pacifica as the front bumper is pretty low to the ground. Also, the car’s sensors won’t pick up the curbs since the front parking sensors are looking straight ahead and not downwards.
There isn’t really much Chrysler can do about this as it is part of the minivan’s design so the only way to avoid those scrapes is to back in, front in carefully, or just install a chin splitter to protect the bumper’s underside.
If anyone has anything to add or just want to discuss any Pacifica problems they’ve found, feel free to post here.