Worried new member - Page 2 - 2017+ Chrysler Pacifica Minivan Forums
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post #11 of 12 (permalink) Old 07-30-2019, 10:47 AM Thread Starter
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Join Date: Jul 2019
Posts: 7
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Originally Posted by ChryslerCares View Post
Hi pumpkin,

I sincerely regret to hear of the trouble you are experiencing with your Pacifica. Given your situation, I would be more than happy to escalate a case on your behalf and connect you with a Case Specialist who can work alongside your dealer to find a potential solution. If this would be of interest, please follow up with us via private message at your earliest convenience. Hope to hear from you soon.

Mark
Chrysler Social Care Specialist
Thank you Mark for reaching out. Any help would be ideal as we are on vacation with a 3 and 1 year old and need our van back (or a rental). I have sent you a PM!

May or June 2018 (the month is an educated guess based as it was custom built and we took delivery asap)
Pacifica Hybrid Limited
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post #12 of 12 (permalink) Old 07-30-2019, 12:47 PM
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Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 1,952
Quote:
Originally Posted by pumpkin View Post
Thank you Mark for reaching out. Any help would be ideal as we are on vacation with a 3 and 1 year old and need our van back (or a rental). I have sent you a PM!
Hi pumpkin,

Thank you for following up with me via PM! Just wanted to give you a heads up that I have responded. Please take a moment to review my message when you can.

Mark
Chrysler Social Care Specialist
ChryslerCares is online now  
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