Service dept got my new dash in a week and a half ago, they just opened the box to work on it yesterday and low and behold it has the EXACT same bumps. Service guy said he is calling the "powers that be" to determine if they are supposed to be like this or if there is a color issue (like happens only with the dark dash or something). Which obvi they are not bc he told me half the Pacificas on their lot are fine and half have the bumps. He hasnt torn my dash apart yet bc he doesn't want to make an unnecessary rattle if all the new dashes all have bumps too. I have been w/o my car since Friday evening (it's Tuesday now) luckily they gave me a loaner car but I'm very frustrated for something that should have been noticed a long time ago with all these issues. He did make it sound like he would try to get a dash in that didn't have the bumps, but the question is do those exist in the correct color for me? I'm supposed to have a call back from him today so I will update again later.