My advice: Run away from 2018 CHRYSLER TOURING L PLUS.
Our personal experience (and that of others -- check the National Highway Traffic Safety Administration web site -- is that this vehicle is very dangerous. In our case, after only 6,144 miles, the vehicle suddenly pulled hard to the right, could not be controlled, went off the road. Vehicle was airborne, side airbags deployed when it landed, and it was a total loss. By some miracle no passengers were killed.
Chrysler, after inspection, -- or, more accurately, FCA USA LLC / FCA Special Investigations Group -- claims to find no fault and has officially declined to consider any assistance or compensation!
Summary: Your family may be in grave danger and Chrysler will pretend all is well.
The inability of FCA to detect a manufacturing defect related to software is entirely consistent with the experience of many Chrysler Pacifica owners. Many owners of Chrysler Pacifica have reported numerous trips to Chrysler dealers only to be told that Diagnostic Trouble Codes were not recorded and therefore provided no indication of required service. We reject the notion that an inability to detect Diagnostic Trouble Codes is any serious evidence that a defect does not exist.
The experience of our family is entirely consistent with other nationwide documented reports, publicly available at National Highway Traffic Safety Administration, that the 2018 Chrysler Pacifica fails by pulling hard to the right and becomes uncontrollable. There is an obvious pattern of this mode of failure.