Van won’t start - Page 2 - 2017+ Chrysler Pacifica Minivan Forums
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post #11 of 21 (permalink) Old 08-07-2019, 10:01 AM
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This is so annoying. Iím currently sitting in my van that will not start! When we took it to the dealer last week, they found the batteries were ok, and recommended and completed a PCM flash.

Well Iím having the same issues plus some. On Saturday the screen was stuck on the back up camera and then it transitioned to a blue screen, ďcamera not availableĒ then back to the back up camera. I had no access to the radio controls or other functions. I need to get Chrysler involved.

Luckily Iím in a safe place and can wait til this van decides to start. Arghhh!
Hi Cdcruizer05,

I sincerely regret to hear of the trouble you are experiencing with your Pacifica. If it would be of interest, I would be more than happy to escalate a case on your behalf for further assistance. This will allow us to connect you with a Case Specialist who can work alongside your dealer to find a potential solution to your concerns. Please follow up with me via private message if you would like to proceed in this manner so I can get the process started. Hope to hear from you soon!

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post #12 of 21 (permalink) Old 08-08-2019, 09:20 PM Thread Starter
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Hi everyone thanks for the information. Yes We bought it July 15th and I got in the van, went to start it and nothing, it has power and everything.

I will certainly look into those suggestions. Currently the van is at the dealer. I have contacted Chrysler and they have started a ticket. I haven’t heard back from the dealer yet, today was the first full day they had it. I will keep you all posted.

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Last edited by Cdcruizer05; 08-08-2019 at 09:28 PM.
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post #13 of 21 (permalink) Old 08-09-2019, 01:36 PM
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Hi everyone thanks for the information. Yes We bought it July 15th and I got in the van, went to start it and nothing, it has power and everything.

I will certainly look into those suggestions. Currently the van is at the dealer. I have contacted Chrysler and they have started a ticket. I havenít heard back from the dealer yet, today was the first full day they had it. I will keep you all posted.
Thanks for the update, Cdcruizer05. Iím glad to hear it sounds like you were able to get a case created with our Customer Care Team. If you are in need of any additional assistance, please feel free to send us a message.

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post #14 of 21 (permalink) Old 08-13-2019, 07:24 PM Thread Starter
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Update!

Dealer called said van was ready, he said they replaced the "transmission module". I am picking it up tomorrow, hopefully I will have renewed confidence in driving this van.

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post #15 of 21 (permalink) Old 08-14-2019, 01:42 PM Thread Starter
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Just picked up van an hour ago, parked it, and then later went to gas station, it would not crank it was showing the same symptoms. I called to inform dealer, it will be going back.

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post #16 of 21 (permalink) Old 08-14-2019, 03:02 PM
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Just picked up van an hour ago, parked it, and then later went to gas station, it would not crank it was showing the same symptoms. I called to inform dealer, it will be going back.
Unreal! Ask that the batteries be replaced this time (mark the old ones first so they don't lie). Did you get the date of manufacture off the door sticker?
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post #17 of 21 (permalink) Old 08-14-2019, 07:06 PM Thread Starter
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The van has a build date of 5/19. I will ask about the batteries.

I also just realized that they damaged the van while in their custody.

It’s the lower fascia by the fog light.
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post #18 of 21 (permalink) Old 08-14-2019, 07:37 PM
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The van has a build date of 5/19. I will ask about the batteries.

I also just realized that they damaged the van while in their custody.

It’s the lower fascia by the fog light.
The crease in the plastic the entire front bumper would have to be replaced.

If that was mine, by the time I would be done someone would be losing their job today.
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Last edited by ThisSuckersElectrical; 08-14-2019 at 07:39 PM.
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post #19 of 21 (permalink) Old 08-14-2019, 09:25 PM
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The van has a build date of 5/19. I will ask about the batteries.

I also just realized that they damaged the van while in their custody.

Itís the lower fascia by the fog light.
The nightmare never ends. OK, so build date of 5/19 means it sat on the lot maybe a month if that, those batteries should be fresh as daisies (doesn't mean they aren't faulty though).

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post #20 of 21 (permalink) Old 08-15-2019, 11:58 AM
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Originally Posted by PacificaMinivanFan View Post
Over the years whenever strange stuff starts happening to our Chrysler minivan (this is our fifth), sometimes disconnecting the negative battery cable, waiting 10 minutes, then reconnecting said cable takes care of all kinds of issues. Just a thought.
dang youve had 5 minivan?
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