The messages just kinda cycle on their own, I can’t remember the voltage. Anyways I called Chrysler and got a ticket started, I’m parking it. Dealer won’t have a loaner til next Wednesday.
You could also private message
by clicking on the
letters to see if they can work with the dealer to figure out what the problem is if it isn't a battery issue. It might take a couple of days for
to respond to your message.
If you can jump start the van, another possibility is to go to a battery or auto parts store and see if they will test the batteries. I can understand not wanting to buy batteries since this is a new van and the batteries should be under warranty for 3 years/36,000 miles. If that is the problem, the dealer should replaced them at no cost to you. I would also ask to see the results of the dealer battery test or ask what tester they used. My dealer used a GR8 battery tester.
If you have access to the van, you might be able to check the main battery voltage by scrolling through the vehicle information using the arrows on the left side of the steering wheel. Even if the van won't start, you can press the start button twice WITHOUT pressing the brake pedal and it should be in RUN without the engine running. (This normally will allow you to access touchscreen and display info without running the engine of the van.)
My van has only a 12V battery since it doesn't have ESS. When I had a dead battery in May, I knew right away that it was dead. It had started fine that morning, but it was completely dead in the afternoon. I ignored the random messages since I'd read about other battery issues on the forum. I checked the voltage and it read about 8.6V. The battery was able to be jumped so I drove to the dealer who found that the battery needed replaced. (That battery was only 4 months old so a battery doesn't have to be old to fail. It was put in the van as a replacement for the 28 month old battery that was failing which threw some codes when the van was being checked for something else.)
You can also check the UConnect website to see if there are any updates for the touchscreen by putting your VIN in at that website. Print the page if there are any updates since sometimes dealers won't check that websites for updates. I've had to give them the paper for updates. They only seem to check the Mopar website for updates if there is a specific problem.
It isn't normal for your van to be having so many problems which is why we think it could be battery related. If the dealer you bought the van from doesn't solve the problem, you can take it to any Chrysler dealer for warranty repairs. Please let us know what the solution is so we can assist others in the future.