The thing is, you need to look at the breakdown of their reliability data.
CR has 17 categories. You also have to remember that it is based on AVERAGE. If most vehicles are very reliable, one car could be knocked by having an issue in one category.
For example, CR says the Odyssey and Pacifica are below average, but the 2018 Pacifica had 5/5 in reliability in 15 categories(Engine, Transmission, suspension, etc.), 4/5 in the power equipment category, and then the 1/5 in the in-car electronics(basically infotainment). It’s a similar story even with the Odyssey.
So by CR’s own ratings, the Pacifica is very reliable mechanically getting you from point A to point B.
FCA needs to fix their the infotainment issues. It’s a shame its dragging such a great vehicle.
Last edited by TechZeke; 10-27-2018 at 11:48 AM.