The problem I have with the Pacifica is: Why should the customer have to jump through hoops to make a headquarters do the work necessary to force their dealers to fix vehichles the first time, or maybe the second time or third time. Why some of these defects should be happening at all is not clear either. Yes, the Pacifica is a relatively new critter. The things that are being called out on this and other forums are not new systems. They are used on many other vehicles successfully. I'm thinking the 12 volt batteries, ESS, the Stop/Start, the electrically moved doors, the cruise control. Those things should not have the number of problems that they do. And when they do fail, the dealers should be able to resolve the issues quickly at no cost and minimal impact on the owners. Overall the Pacifica I bought is a fairly decent vehicle - but the failures and lack of urgency on the part of Chrysler to get them fixed makes me join with the OP. Be very careful in your decision to buy one until it has at least a couple more years service and proves itself a better, more reliable vehicle.
2018 Pacifica (Gas) Touring L
Manf: 18 Dec 2017, 0800 Hrs, Canada (that was a Monday)
Purchased 26 Jan 2018, 20 Miles, Fruitland Park, FL
Ext Color: Molten Silver
Int Color: Black / Alloy Interior Colors
Perforated Leather Trim Bucket Seats
Engine: 3.6L V6 24V VVT ENgine with ESS
Transmission: 9-Speed FWD Auto Trans
Perpetual Stop/Start Failure - terrible car as unknown future fails exceed the good.