Stop-Start Battery went bad - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 62 (permalink) Old 02-09-2019, 02:01 PM Thread Starter
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Stop-Start Battery went bad

The battery stays on status charging and while in that status that feature is not available. My Pacifica is already a year old so my question is, is it cheaper to get a new one at the dealer or Pepboys or any other auto store?

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post #2 of 62 (permalink) Old 02-09-2019, 04:53 PM
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I have something simlar too. I fail to understand why charging takes so long. Is this a function of temperature and the system is conservatively managing the battery? Is the battery gradually failing to take a charge. Sometimes the charging note stays up long after the engine is warmed up and other times Start/Stop works immediately after warmup. I do not get it.

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post #3 of 62 (permalink) Old 02-10-2019, 02:11 AM
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Originally Posted by citanic View Post
The battery stays on status charging and while in that status that feature is not available. My Pacifica is already a year old so my question is, is it cheaper to get a new one at the dealer or Pepboys or any other auto store?
Isn't the battery covered under the 36 mo /36,000 mile factory warranty (or have you exceeded the miles)?
The OEM 2 year 12V battery in my van was recently replaced free of charge by the dealer under the 36 mo /36,000 mile warranty. I don't have stop/start.
Free at the dealer is cheaper.
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post #4 of 62 (permalink) Old 02-10-2019, 07:58 AM Thread Starter
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Originally Posted by SciTchr View Post
Isn't the battery covered under the 36 mo /36,000 mile factory warranty (or have you exceeded the miles)?
The OEM 2 year 12V battery in my van was recently replaced free of charge by the dealer under the 36 mo /36,000 mile warranty. I don't have stop/start.
Free at the dealer is cheaper.
it's one year old a 13000 miles, i was under the impression that batteries are covered for one year.

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post #5 of 62 (permalink) Old 02-10-2019, 08:39 AM
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Originally Posted by Hilltoppper View Post
I have something simlar too. I fail to understand why charging takes so long. Is this a function of temperature and the system is conservatively managing the battery? Is the battery gradually failing to take a charge. Sometimes the charging note stays up long after the engine is warmed up and other times Start/Stop works immediately after warmup. I do not get it.
My 2018 operates in a similarly odd fashion. I recently left it parked for 21ish days while traveling. Started up no problem when I returned home, but as one would expect ESS was charging. I live in a small town, the longest it takes to drive anywhere is about 10 minutes. Running around town for a week after returning, the ESS never came back. A 90 minute drive to Austin and back revived it - but only for a day or two. Then back to charging. Hereís where it gets weird. Drove 4 hours to Houston - still charging. Drove 4 hours back - still charging. Home for an hour, go out to dinner - it works!

Not my biggest concern. Given where I live, one is rarely stopped for more than 10 or 20 seconds, so the fuel savings are negligible. I think there is some type of bug in the software or the data from the battery monitor is faulty.

I like to troll the guys over in the Honda Odyssey forum. Theirs is just as flaky, it eventually never shuts down unless you go through a weird reset procedure. Iím guessing most people donít notice or donít care.
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post #6 of 62 (permalink) Old 02-10-2019, 11:02 AM
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. . . (snip)

I like to troll the guys over in the Honda Odyssey forum. Theirs is just as flaky, it eventually never shuts down unless you go through a weird reset procedure. Iím guessing most people donít notice or donít care.
You're probably a nice person, so I suspect you "lurk", not "troll" at the Odyssey forum.

Trolls are the a-ho**s of the on-line world. They post stuff to pick fights and rile other posters.

Several years ago I read about a study that determined that for every poster on a typical forum, there are about 15 lurkers who glean the information they want, and leave. Those of us who post here have influence far beyond the responders we know about.

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post #7 of 62 (permalink) Old 02-10-2019, 12:14 PM
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You're probably a nice person, so I suspect you "lurk", not "troll" at the Odyssey forum.

Trolls are the a-ho**s of the on-line world. They post stuff to pick fights and rile other posters.
You are absolutely correct, but regardless it’s more fun to call yourself a troll. If nothing else I like the way the word rolls off the tongue. I actually post over there on occasion, mostly to correct mistaken information when folks are comparing the various minivan options or to point out to folks they can get feature combinations in the Chrysler that are not offered by Honda (e.g. leather seats without a sunroof). Most folks appreciate the facts and data, though there are some religious zealots over there as well.
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post #8 of 62 (permalink) Old 02-10-2019, 12:53 PM
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it's one year old a 13000 miles, i was under the impression that batteries are covered for one year.
I can't find a better post quickly, but this one shows the items that are 12 mo/12,000 miles and the battery wasn't listed so it should be 36 mo/36,000 miles. This was for the 2017 Pacifica.

"Per page 6 of a 2017 Pacifica's warranty manual:
"F. When It Ends
The Basic Limited Warranty lasts for 36 months from the date it begins or for 36,000 miles on the odometer, whichever occurs first. But the following items are covered only for 12 months or for 12,000 miles on the odometer, whichever occurs first:

• brakes (rotors, pads, linings, and drums);
• wiper blades;
• clutch discs or modular clutch assembly (as equipped);
• windshield and rear window; and
• wheel alignment and wheel balancing"
Andrea
Chrysler Social Care Specialist

Check your warranty booklet, battery, or ask the dealer.
You can get warranty info for a 2018 gas Pacifica at the following website, but it looks similar to the 2017.
https://www.mopar.com/chrysler/en-us/care/warranty.html
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Last edited by SciTchr; 02-10-2019 at 04:28 PM.
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post #9 of 62 (permalink) Old 02-10-2019, 09:49 PM
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So to get back to the original point, how does the OP know it's a failed ESS battery? Perhaps I missed it, but has a battery been load tested?
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post #10 of 62 (permalink) Old 02-10-2019, 09:58 PM Thread Starter
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So to get back to the original point, how does the OP know it's a failed ESS battery? Perhaps I missed it, but has a battery been load tested?
Because it stays in "charging" for ever. To me it's a sign that the battery is not retaining charge any more.
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