Need Opinions from 2017 owners - 2017+ Chrysler Pacifica Minivan Forums
 5Likes
  • 1 Post By hawkfan
  • 3 Post By SawDoc441
  • 1 Post By SciTchr
 
LinkBack Thread Tools
post #1 of 8 (permalink) Old 05-16-2019, 02:17 PM Thread Starter
Junior Member
 
Join Date: May 2019
Posts: 3
Lightbulb Need Opinions from 2017 owners

I have a 2017 Pacifica with 35,600 miles. Having the same issue that I have read a lot about. When I go to accelerate it seems to stop and stick and then jerk forward. One time it was so bad I though we had gotten hit from behind and it scared my kids really badly. Took it to the dealership and a mechanic. The dealership the first time said it was an update and took care of it. It happened again. Took it in again and they said nothing is wrong with it, sorry can't help you. They said it was because of how I drive and that the transmission is responding to my driving. The mechanic recommended seeing the dealership.

Here is my question to those of you who have had this...do I get rid of it and cut my losses? Looking at getting a 2019 Pacifica or even just getting a brand new car period. We are driving to Florida and I am very concerned about the safety of my family if it cuts out in the hills of Tennessee when I am trying to get up them. I welcome your thoughts!
KristyLynn12 is offline  
Sponsored Links
Advertisement
 
post #2 of 8 (permalink) Old 05-16-2019, 04:32 PM
Senior Member
 
hawkfan's Avatar
 
Join Date: Aug 2016
Location: Iowa City, IA
Posts: 205
I have a '17 that we ran into a similar issue with the transmission shifting very abruptly at times. My dealer ended up replacing the transmission after their mechanic said they found metal shavings in the fluid. May want to see if they ever checked the fluid for evidence of abnormal wear like that before your warranty expires. I can try to find the work order with their notes on it tonight and update this posting.
Longtimemopar likes this.

2017 Pacifica Touring L Plus
hawkfan is online now  
post #3 of 8 (permalink) Old 05-17-2019, 07:11 AM
Junior Member
 
Join Date: Jan 2019
Posts: 11
If you are not coming to a FULL stop at intersections, it is not dropping into first. When you try to accelerate, it bangs down into first and then goes. Are you stopping fully at intersections?

'17 Limited
'16 Touareg TDI
SawDoc441 is offline  
 
post #4 of 8 (permalink) Old 05-17-2019, 07:57 AM
Senior Member
 
Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 1,808
Quote:
Originally Posted by KristyLynn12 View Post
I have a 2017 Pacifica with 35,600 miles. Having the same issue that I have read a lot about. When I go to accelerate it seems to stop and stick and then jerk forward. One time it was so bad I though we had gotten hit from behind and it scared my kids really badly. Took it to the dealership and a mechanic. The dealership the first time said it was an update and took care of it. It happened again. Took it in again and they said nothing is wrong with it, sorry can't help you. They said it was because of how I drive and that the transmission is responding to my driving. The mechanic recommended seeing the dealership.

Here is my question to those of you who have had this...do I get rid of it and cut my losses? Looking at getting a 2019 Pacifica or even just getting a brand new car period. We are driving to Florida and I am very concerned about the safety of my family if it cuts out in the hills of Tennessee when I am trying to get up them. I welcome your thoughts!
Hello KristyLynn12,

We're sorry to hear you've been having such a tough time with your Pacifica. If you do go back into the dealer or get a second opinion, let us know. We're available via direct message and will escalate your inquiry to a case specialist who'll help that dealer toward a solution.

Jasmine
Chrysler Social Care Specialist
ChryslerCares is online now  
post #5 of 8 (permalink) Old 05-20-2019, 09:10 AM Thread Starter
Junior Member
 
Join Date: May 2019
Posts: 3
Quote:
Originally Posted by SawDoc441 View Post
If you are not coming to a FULL stop at intersections, it is not dropping into first. When you try to accelerate, it bangs down into first and then goes. Are you stopping fully at intersections?
Yes, this is after coming to a complete stop. It happens after I have been sitting at a stop light and sometimes when I try and accelerate after being at a slower speed. It happened last week when I was pulling out of a parking lot and went to get up to 35 mph and it cut out and jerked forward.
KristyLynn12 is offline  
post #6 of 8 (permalink) Old 05-20-2019, 09:11 AM Thread Starter
Junior Member
 
Join Date: May 2019
Posts: 3
Quote:
Originally Posted by hawkfan View Post
I have a '17 that we ran into a similar issue with the transmission shifting very abruptly at times. My dealer ended up replacing the transmission after their mechanic said they found metal shavings in the fluid. May want to see if they ever checked the fluid for evidence of abnormal wear like that before your warranty expires. I can try to find the work order with their notes on it tonight and update this posting.
Thank you for this. We are calling and seeing if they check this out.
KristyLynn12 is offline  
post #7 of 8 (permalink) Old 05-20-2019, 08:17 PM
Senior Member
 
Join Date: Oct 2016
Location: California
Posts: 1,331
Quote:
Originally Posted by KristyLynn12 View Post
Yes, this is after coming to a complete stop. It happens after I have been sitting at a stop light and sometimes when I try and accelerate after being at a slower speed. It happened last week when I was pulling out of a parking lot and went to get up to 35 mph and it cut out and jerked forward.
Here are a few posts from transmission threads that might help. My van had the transmission adaptations reset twice. So far it is doing fine, but I won't be surprised if it needs done again someday.
https://www.pacificaforums.com/forum/535607-post68.html
https://www.pacificaforums.com/forum/529225-post7.html
https://www.pacificaforums.com/forum/538613-post71.html
Longtimemopar likes this.

2017 Pacifica Touring L (gas) - Sept. 2016 build

Last edited by SciTchr; 05-20-2019 at 10:19 PM.
SciTchr is online now  
post #8 of 8 (permalink) Old Today, 08:44 PM
Member
 
Join Date: Aug 2018
Location: Wiki Wachee FL
Posts: 33
There is a recall for a potentially bad ground have you taken care of all the recalls.

2018 Pacifica Touring L
Bright White
Cognac/Alloy/Toffee interior
18 in Wheels
Overhead DVD
No matter where you go there you are!
Professor is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
***Official Pacifica "S" Owners Photos Thread*** lightrules Chrysler Pacifica Minivan Photos and Videos 96 Today 10:48 PM
Owner's Manual Really Dumb Question Teejay1959 2017+ Chrysler Pacifica Minivan General Discussion 19 05-08-2019 11:46 PM
Heads Up 2018 Pacifica Owners - Transmission recall coming in September Dave S. 2017+ Chrysler Pacifica Minivan General Discussion 10 08-24-2018 09:26 AM
Stolen Owners Manual Spock 2017+ Chrysler Pacifica Minivan General Discussion 6 07-24-2018 05:59 PM
Owners manual vs. owners guide! Damoncaravanman 2017+ Chrysler Pacifica Minivan General Discussion 8 11-02-2016 09:53 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome