Bubbles around hood edges - 2017+ Chrysler Pacifica Minivan Forums
 2Likes
  • 1 Post By SciTchr
  • 1 Post By ChryslerCares
LinkBack Thread Tools
post #1 of 8 (permalink) Old Yesterday, 12:11 AM Thread Starter
Junior Member
 
Join Date: Jul 2018
Posts: 13
Bubbles around hood edges

Really disappointed to see bubbles (what I assume is rust starting) around the edges of the hood on my 2017. barely 2 years old. Anyone else seeing issues?
DSDirect is online now  
Sponsored Links
Advertisement
 
post #2 of 8 (permalink) Old Yesterday, 12:18 AM
Senior Member
 
Join Date: Oct 2016
Location: California
Posts: 1,297
Quote:
Originally Posted by DSDirect View Post
Really disappointed to see bubbles (what I assume is rust starting) around the edges of the hood on my 2017. barely 2 years old. Anyone else seeing issues?
This is a known problem and the dealer should fix it for you under warranty. It isn't rust, but it has to do with the type of metal used for the hood and process of painting. Make an appointment with the dealer. Here is one thread about the issue if you are interested in reading it.

https://www.pacificaforums.com/forum...l?nojs=1#links
PacDave likes this.

2017 Pacifica Touring L (gas) - Sept. 2016 build
SciTchr is offline  
post #3 of 8 (permalink) Old Yesterday, 12:18 AM
Senior Member
 
Join Date: Oct 2018
Location: IL
Posts: 251
Quote:
Originally Posted by DSDirect View Post
Really disappointed to see bubbles (what I assume is rust starting) around the edges of the hood on my 2017. barely 2 years old. Anyone else seeing issues?
Wow, that’s a shame that this would be happening so early. I wonder what the warranty language is on that? I’m assuming that it wouldn’t be covered until it actually ‘rusts through’.

2018 Pacifica Hybrid Limited
PacDave is online now  
 
post #4 of 8 (permalink) Old Yesterday, 12:30 AM
Senior Member
 
Join Date: Oct 2016
Location: California
Posts: 1,297
Quote:
Originally Posted by PacDave View Post
Wow, that’s a shame that this would be happening so early. I wonder what the warranty language is on that? I’m assuming that it wouldn’t be covered until it actually ‘rusts through’.
Take the van in as soon as you notice a hood paint bubble. It isn't the typical rust issue. It was a painting issue from what I understood from reading the posts.

2017 Pacifica Touring L (gas) - Sept. 2016 build
SciTchr is offline  
post #5 of 8 (permalink) Old Yesterday, 01:23 AM
Senior Member
 
Join Date: Oct 2018
Location: IL
Posts: 251
Quote:
Originally Posted by SciTchr View Post
This is a known problem and the dealer should fix it for you under warranty. It isn't rust, but it has to do with the type of metal used for the hood and process of painting. Make an appointment with the dealer. Here is one thread about the issue if you are interested in reading it.

https://www.pacificaforums.com/forum...l?nojs=1#links
Wow. This is interesting! I haven’t read the entire thread you referenced but it seems that the problem is the fact that the hood is made of aluminum and not steel. I know that when dissimilar metals are joined there can be some sort of galvanic process that causes a tiny electric current to run through the joint and I believe that can cause corrosion. I’m not highly familiar with the process so my description of what is happening may not be entirely accurate. At any rate, I just now grabbed a fridge magnet and went out to the garage to check the van. To my surprise, both side passenger doors as well as the hood and the back hatch are made of non-ferrous metal (magnet didn’t stick). However, the front doors and all four fenders appear to be ferrous (magnet sticks).

2018 Pacifica Hybrid Limited
PacDave is online now  
post #6 of 8 (permalink) Old Yesterday, 09:46 AM Thread Starter
Junior Member
 
Join Date: Jul 2018
Posts: 13
Quote:
Originally Posted by SciTchr View Post
This is a known problem and the dealer should fix it for you under warranty. It isn't rust, but it has to do with the type of metal used for the hood and process of painting. Make an appointment with the dealer. Here is one thread about the issue if you are interested in reading it.

https://www.pacificaforums.com/forum...l?nojs=1#links
Thanks for pointing me to this. This explains why I didn't see the other posts/threads as I searched the forum for "rust" vs bubbles. We are going to take our van to the dealership - once we find a new one (dealership that is). Our current one is not customer service focused at all :-(
DSDirect is online now  
post #7 of 8 (permalink) Old Today, 09:25 AM
Senior Member
 
Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 1,722
Quote:
Originally Posted by DSDirect View Post
Really disappointed to see bubbles (what I assume is rust starting) around the edges of the hood on my 2017. barely 2 years old. Anyone else seeing issues?
Hi DSDirect,
We're sorry to hear that you are experiencing this. If you decide to have your dealer address this and would like some additional assistance, please send our team a private message. If you are looking for a new dealer, you can enter your zip code here to view all certified Chrysler dealerships in your area:https://www.chrysler.com/en/find-dea...=2014&family=&. If you see any dealerships that have received a Customer First award this means that this dealer has achieved the highest level of customer experience recognition in five core areas: people, facility, processes, customer metrics and training certification.
Alex
Chrysler Social Care Specialist
CentralFla likes this.
ChryslerCares is online now  
post #8 of 8 (permalink) Unread Today, 02:09 PM Thread Starter
Junior Member
 
Join Date: Jul 2018
Posts: 13
Quote:
Originally Posted by ChryslerCares View Post
Hi DSDirect,
We're sorry to hear that you are experiencing this. If you decide to have your dealer address this and would like some additional assistance, please send our team a private message. If you are looking for a new dealer, you can enter your zip code here to view all certified Chrysler dealerships in your area:https://www.chrysler.com/en/find-dea...=2014&family=&. If you see any dealerships that have received a Customer First award this means that this dealer has achieved the highest level of customer experience recognition in five core areas: people, facility, processes, customer metrics and training certification.
Alex
Chrysler Social Care Specialist

Thanks Alex, we will be having a dealer address this. Seems the bubbles can be worse some days than others (or maybe it's my eyes ;-) but I will be taking it in on a 'worse day'. I will take a look at your link and Google as well and review dealerships and circle back with you via PM.


Dave
DSDirect is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
2017 Pacifica Hood Corrosion amarine1 Chrysler Pacifica Minivan Issues And Problems 12 03-28-2019 10:14 PM
Hood Corrosion Alt19851 Chrysler Pacifica Minivan Issues And Problems 16 03-27-2019 08:38 AM
Does your radiator/condenser fan turn on when you open the hood? bmiller214 2017+ Chrysler Pacifica PHEV Hybrid General Discussion 5 12-12-2017 11:16 PM
Driving around with the hood open SteveMat 2017+ Chrysler Pacifica PHEV Hybrid General Discussion 14 08-28-2017 09:15 AM
dangerous hood heat! gulflinz Chrysler Pacifica Minivan Issues And Problems 1 02-12-2017 02:48 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome