Anyone not have odd dimmer dial behavior? - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 39 (permalink) Old 03-20-2017, 04:20 PM Thread Starter
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Thumbs down Anyone not have odd dimmer dial behavior?

I have a 2017 (August) Pacifica Touring. I noticed something totally dumb within 2 days of ownership.

There are two dials to the lower left of the instrument cluster. One is clearly supposed to be for adjusting the instrument cluster. The manual states that the other is for the interior lighting.

In fact, what I have observed is that one dial does everything -- in completely off position, it turns off the interior lights and dims the dashboard to where I cannot see anything in bright sunlight. After that, there's a bit of a notch, and things start to come alive. Continue moving the dial upwards and you'll brighten the dash.

Meanwhile, the other knob -- drumroll -- does NOTHING. It's like one knob is wired to both functions and the other is useless. Why the @#$* did they do that? I brought it to the dealership. The dealership says it's the same as the others on the lot. So I called Chrysler. According to the rep I spoke with, after several weeks of ignoring me, this is per engineering specs.

Why would they ship a knob that does nothing and a manual that is wrong? Does anyone have two functioning knobs? Does anyone have a wiring diagram so I can rewire it the way it should have been?

Alternately, what can I do to stop tinkering kids from turning on the super-bright-blind-the-driver overhead lighting? Maybe replace the super white LEDs with something softer. It would have been nice if they'd at least pointed them away from the driver. My night vision isn't what it used to be, but it's still pretty good. I can't believe there wasn't more thought put into this. It's a mini-van after all. You're supposed to take family trips with kids. Sometimes at night. That's kinda the point.
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post #2 of 39 (permalink) Old 03-20-2017, 05:03 PM
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Originally Posted by Skiz View Post
Meanwhile, the other knob -- drumroll -- does NOTHING. It's like one knob is wired to both functions and the other is useless.
The other dial does control the brightness of the accent lighting, but it's very subtle. Try it in the dark and you'll have an easier time seeing it.
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post #3 of 39 (permalink) Old 03-20-2017, 05:30 PM
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Quote:
Originally Posted by Skiz View Post
I have a 2017 (August) Pacifica Touring. I noticed something totally dumb within 2 days of ownership.

There are two dials to the lower left of the instrument cluster. One is clearly supposed to be for adjusting the instrument cluster. The manual states that the other is for the interior lighting.

In fact, what I have observed is that one dial does everything -- in completely off position, it turns off the interior lights and dims the dashboard to where I cannot see anything in bright sunlight. After that, there's a bit of a notch, and things start to come alive. Continue moving the dial upwards and you'll brighten the dash.

Meanwhile, the other knob -- drumroll -- does NOTHING. It's like one knob is wired to both functions and the other is useless. Why the @#$* did they do that? I brought it to the dealership. The dealership says it's the same as the others on the lot. So I called Chrysler. According to the rep I spoke with, after several weeks of ignoring me, this is per engineering specs.

Why would they ship a knob that does nothing and a manual that is wrong? Does anyone have two functioning knobs? Does anyone have a wiring diagram so I can rewire it the way it should have been?

Alternately, what can I do to stop tinkering kids from turning on the super-bright-blind-the-driver overhead lighting? Maybe replace the super white LEDs with something softer. It would have been nice if they'd at least pointed them away from the driver. My night vision isn't what it used to be, but it's still pretty good. I can't believe there wasn't more thought put into this. It's a mini-van after all. You're supposed to take family trips with kids. Sometimes at night. That's kinda the point.
Hi Skiz,

I know you had another question on a separate thread, so hoping to cover two things at once--if you wanted to send over your VIN in a PM, I can double-check this for you, as well as the shifting concern you described.

Kori
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post #4 of 39 (permalink) Old 03-20-2017, 07:09 PM
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I too noticed that my Touring L has two wheels, and the one does as you mentioned adjust dash brightness. The other is nonfunctional, and I believe would adjust the ambient lighting on the ceiling of the vehicle if so equipped. I know my 2014 Touring-L had that feature and it was "mood' lighting, which was kinda of cool, but gimmicky. So this leads me to believe that they installed the same dual dial across all trim levels even though the lower levels don't have the lighting feature. It comes down to $$$.

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post #5 of 39 (permalink) Old 03-20-2017, 08:00 PM
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I agree the range for the ambient light is very narrow. Probably should have put it in UConnect as really, how often would you need to change it?

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post #6 of 39 (permalink) Old 03-20-2017, 09:02 PM
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Agreed with rest. It adjusts the ambient lighting. It's so subtle it should just be a toggle on/off switch. And the cluster dimmer should be larger.
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post #7 of 39 (permalink) Old 03-30-2017, 12:01 PM Thread Starter
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When you say "ambient" lighting, I assume you mean some feature I don't have then. Because mine literally does zero, nothing, nada. I have a Touring-L with upgraded stereo and wheels/suspension (both of which are totally not worth it by the way).

All I have is the LED lights above each seat. No lighting on doors or in the roof or anything I'd consider 'ambient'.

As the driver, I should be able to control those LEDs in the back seats without putting my instrument cluster into the off position.

At least it seems I'm not alone in this...
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post #8 of 39 (permalink) Old 03-30-2017, 04:34 PM
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Quote:
Originally Posted by Skiz View Post
When you say "ambient" lighting, I assume you mean some feature I don't have then. Because mine literally does zero, nothing, nada. I have a Touring-L with upgraded stereo and wheels/suspension (both of which are totally not worth it by the way).

All I have is the LED lights above each seat. No lighting on doors or in the roof or anything I'd consider 'ambient'.

As the driver, I should be able to control those LEDs in the back seats without putting my instrument cluster into the off position.

At least it seems I'm not alone in this...
I have a Touring L and I don't notice that knob doing anything either. I've tried a night to notice if it made any difference. Nothing.

One frustration I have with the Pacifica manuals is that, it talks about a feature but, does list which models that have that feature. So you can be left wondering if the feature is not working or does my model have it or not? I've seen other manuals that are written much better that state which models will have the feature that is being written about.
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post #9 of 39 (permalink) Old 03-30-2017, 04:44 PM
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Quote:
Originally Posted by Skiz View Post
When you say "ambient" lighting, I assume you mean some feature I don't have then. Because mine literally does zero, nothing, nada. I have a Touring-L with upgraded stereo and wheels/suspension (both of which are totally not worth it by the way).

All I have is the LED lights above each seat. No lighting on doors or in the roof or anything I'd consider 'ambient'.

As the driver, I should be able to control those LEDs in the back seats without putting my instrument cluster into the off position.

At least it seems I'm not alone in this...
I have dual screen option and I can clearly see that the dimmer is working on HDMI input.

However, on other post, I couldn't for the life of me turn the cluster gauge off completely, it goes very dark but not off.
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post #10 of 39 (permalink) Old 03-31-2017, 02:33 AM
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Ahhhhhh this issue relived in a new thread

Please Chrysler, is there some firmware that would fix this? I have to manually change my lights when the sun goes down because "auto" headlights make the dash lights way too dim during the day where we have to turn the switch to full on. This of course makes them way to bright at night, we we have to re adjust the lights. Probably the single most annoying thing on this van (from a short list of annoyance).

I was thinking.... does the Touring L even come with accent lighting? Check the lights on the door handle (interior) and see if they change.
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