This ring is a huge functionality fail. I picked up my brand-new 2018 Pacifica Limited a month ago and noticed the ring of ice on the steering wheel the moment I got into it. It has only gotten worse as the winter deepens. Unfortunately it isn't a small thing when it is -20 to -30 c outside here in Canada. Even with the wheel warmed up for 15 minutes, it is still icy cold. I have to wear winter gloves while driving, with the heated steering wheel on. If I don't have gloves, I have to hold the wheel with my fingers and not let my palms touch the metal. This was designed in Michigan and made in Windsor, so who was the genius that missed this? Why on earth would you put a ring of metal on a steering wheel and think that was a good thing? With all of the testing that was done, was it only tested in the spring or fall?
I can just imagine in the middle of summer that I will be burning my hands touching this. I don't think I am exaggerating unfortunately. Is anyone at Chrysler looking into this?