Possible to remove superconsole drawer? - Page 3 - 2017+ Chrysler Pacifica Minivan Forums
 18Likes
Reply
 
LinkBack Thread Tools
post #21 of 53 (permalink) Old 02-20-2017, 09:04 AM
Senior Member
 
Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 1,737
Quote:
Originally Posted by dcpacifica View Post
So somehow a DVD got trapped on the outside of the rear console drawer (that faces the 2nd row) and now it won't close. I suspect there is a release somewhere, but couldn't find it. I imagine this is not the first instance of this happening in the Pacificaverse. Help (and thanks).
Hi dcpacifica,

I saw your PMs but thought I would address this publicly since others are asking about it as well. Unfortunately the console drawer is not removable by the customer. It requires removal of seat side shields and 4 screws that hold the console down. My contact advised me that they will keep an eye on this issue and determine the occurrence and impact to future development. I apologize for any inconvenience this may cause.

Andrea
Chrysler Social Care Specialist
ChryslerCares is online now  
Sponsored Links
Advertisement
 
post #22 of 53 (permalink) Old 03-15-2017, 01:24 PM
Junior Member
 
Join Date: Mar 2017
Posts: 1
I have this same issue of a DVD having fallen behind the drawer and now the drawer will not close. I followed the instructions earlier in this thread and removed every screw I could find around the console and popped the top off the cupholder top. I can't get access to the cavity behind the drawer?

I even went to the dealer and they said it would require an appointment to drop it off to have them remove the console to get the DVD out. Before I pay to fix this, has anyone else actually removed the DVD?
cbjb is offline  
post #23 of 53 (permalink) Old 03-15-2017, 02:50 PM
Senior Member
 
Joyxpac's Avatar
 
Join Date: Oct 2016
Location: Virginia
Posts: 220
Garage
[QUOTE=BrettP;72162]If you are talking about the top compartment with the roll-top door then that one is easy. The black bezel around the entire super console top (see thumbnail) just pops straight up and off. Use a plastic pry-tool (or screwdriver with tip covered with tape) to avoid scratches and you can start inside the cupholder region if you like. No screws, just pry up and it pops off.

Can you get in behind the big drawer that opens to the 2nd row by prying off the top cup holder/covered cubby?

Sorry, I should have read further on before posting this question.

Last edited by Joyxpac; 03-15-2017 at 03:02 PM.
Joyxpac is offline  
 
post #24 of 53 (permalink) Old 03-15-2017, 02:56 PM
Senior Member
 
BrettP's Avatar
 
Join Date: Jun 2016
Location: Houston
Posts: 1,003
Quote:
Originally Posted by cbjb View Post
...I even went to the dealer and they said it would require an appointment to drop it off to have them remove the console to get the DVD out. Before I pay to fix this, has anyone else actually removed the DVD?

Oh yeah, twice. If you remove the console completely you just flip it upside down and let gravity do the work. While upside down the DVD case "falls up" to where you can reach in the upside down open drawer and grab with your fingers. I'll bet that's what the dealer does.


The second time I made a vacuum attachment with a small windshield NAV/Phone/Radar Detector suction cup with a hole drilled in its center then glued it to a flexible hose that won't collapse under vacuum. Any vacuum cleaner or general vacuum pump can put enough vacuum on that hose to lift a DVD case. Just fish it over the end of the drawer and down and it will grab the DVD case well enough to lift and get fingers on it.

Brett
2017 Gas Pacifica Limited, Vel Red/Black/Alloy
Tow, Vac, Adv SafetyTec, UConnect Theater, 18" Wheels
BrettP is offline  
post #25 of 53 (permalink) Old 03-15-2017, 03:06 PM
Senior Member
 
Joyxpac's Avatar
 
Join Date: Oct 2016
Location: Virginia
Posts: 220
Garage
Quote:
Originally Posted by BrettP View Post
Oh yeah, twice. If you remove the console completely you just flip it upside down and let gravity do the work. While upside down the DVD case "falls up" to where you can reach in the upside down open drawer and grab with your fingers. I'll bet that's what the dealer does.


The second time I made a vacuum attachment with a small windshield NAV/Phone/Radar Detector suction cup with a hole drilled in its center then glued it to a flexible hose that won't collapse under vacuum. Any vacuum cleaner or general vacuum pump can put enough vacuum on that hose to lift a DVD case. Just fish it over the end of the drawer and down and it will grab the DVD case well enough to lift and get fingers on it.
Can you post a picture?
Joyxpac is offline  
post #26 of 53 (permalink) Old 03-15-2017, 03:41 PM
Senior Member
 
BrettP's Avatar
 
Join Date: Jun 2016
Location: Houston
Posts: 1,003
Quote:
Originally Posted by Joyxpac View Post
Can you post a picture?
I'll be happy to find it and post a picture of the suction cup glued to a hose. It worked fine on a DVD case because of the large area but I don't think it would generally work on any little thing that could fall back there. I originally made it work with a regular vacuum cleaner but later revised it to work either with my oil extractor and/or the cheap Harbor Freight vacuum pump I use to pump down auto AC systems after repairs.

Brett
2017 Gas Pacifica Limited, Vel Red/Black/Alloy
Tow, Vac, Adv SafetyTec, UConnect Theater, 18" Wheels
BrettP is offline  
post #27 of 53 (permalink) Old 03-15-2017, 04:11 PM
Senior Member
 
BrettP's Avatar
 
Join Date: Jun 2016
Location: Houston
Posts: 1,003
[quote=Joyxpac;138266]
Quote:
Originally Posted by BrettP View Post
Can you get in behind the big drawer that opens to the 2nd row by prying off the top cup holder/covered cubby?
No. If the DVD goes over the back wall of the long drawer it is caught in a totally sealed off volume inside the drawer assembly which itself is a subassembly of the general console. A box within a box. Removing the top bezel doesn't allow you to see into the "boneyard" where the DVD has dropped although there's probably an optimal place to cut a large hole in the drawer subassembly such that removing the top console bezel would allow simple access to that space. Without trial and error I didn't know where to cut and at that time cheap sacrificial super consoles weren't on Ebay so I was afraid I might make an $800 mistake. Of course now my family is pretty good at avoiding overstuffing the drawer in the first place which was the root cause of the problem.
Joyxpac likes this.

Brett
2017 Gas Pacifica Limited, Vel Red/Black/Alloy
Tow, Vac, Adv SafetyTec, UConnect Theater, 18" Wheels

Last edited by BrettP; 03-15-2017 at 04:44 PM.
BrettP is offline  
post #28 of 53 (permalink) Old 03-15-2017, 11:13 PM
Senior Member
 
BrettP's Avatar
 
Join Date: Jun 2016
Location: Houston
Posts: 1,003
Quote:
Originally Posted by Joyxpac View Post
Can you post a picture?
Here's a few pics of what I have used. It's pretty easy to do this.

Drill a hole in a suction cup. The small kind that attaches a radar detector to a windshield is fine.
Glue or just jam a pex tube in the hole. The tube used nowadays as a refrigerator water supply line works well (or the next smaller size).
Use almost any source of vacuum. I duct taped to a hard vacuum attachment (crevice tool) the first time. Now I connect to the vacuum produced by my Harbor Freight oil extractor but any little vacuum pump from Sears or Harbor Freight or Home Depot will do fine.
The pex tube easily goes over the back wall of the drawer and your fingers can bend it sharply in small radius without collapsing.
There's plenty of suction to hold a DVD or game cases.
You just need to lift the DVD enough to get fingers or needle-nose pliers on it.
Attached Images
File Type: jpg IMG_0480.JPG (123.3 KB, 163 views)
File Type: jpg IMG_0481.JPG (112.0 KB, 159 views)
File Type: jpg IMG_0482.JPG (110.3 KB, 160 views)
File Type: jpg IMG_0483.JPG (96.5 KB, 168 views)
File Type: jpg IMG_0484.JPG (81.9 KB, 164 views)
File Type: jpg IMG_0485.JPG (102.8 KB, 163 views)
File Type: jpg IMG_0488.JPG (106.1 KB, 154 views)

Brett
2017 Gas Pacifica Limited, Vel Red/Black/Alloy
Tow, Vac, Adv SafetyTec, UConnect Theater, 18" Wheels

Last edited by BrettP; 03-16-2017 at 07:55 AM.
BrettP is offline  
post #29 of 53 (permalink) Old 03-16-2017, 05:44 AM
Member
 
jhopster's Avatar
 
Join Date: Feb 2017
Location: White Lake, MI
Posts: 49
I'm not gonna lie about it. The center console in Pacifica nearly had me looking at the Caravan. That T&C removable console with plenty of storage along with the dual glove box and hidden power ports, was an option I didn't really want to loose. Not to mention all the overhead storage bins for 2nd and 3rd rows. Storage in the Pacifica has been a huge disappointment. Hearing these horror stories of things falling in the back of the drawer and no easy way to recover them, just confirms my initial thoughts. I pray my kids don't overstuff the rear drawer. I know I have stuffed the front drawer. Huge design flaw. Hopefully they fix that in the upcoming models and at the very least let you remove the drawer.
jhopster is offline  
post #30 of 53 (permalink) Old 03-18-2017, 03:07 PM
Junior Member
 
dcpacifica's Avatar
 
Join Date: Oct 2016
Posts: 29
For those with stuck items, I'd strongly recommend opening a case with Chrysler and taking it to the dealership to get a quote on how much they will charge for the labor to remove the driver and passenger seats in order to access that "box within a box" area. Not all dealerships are even aware of what's involved to get back there. Also, the more people file complaints the more attention this gets. Not a problem, until it happens to you - then it's all #&-$#@-+(_$$$!!
johnrumble99 likes this.
dcpacifica is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome