Black / alloy seats - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 23 (permalink) Old 11-29-2016, 10:41 AM Thread Starter
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Black / alloy seats

Can someone clarifying what alloy seat is? Is it just a color or a build type?
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post #2 of 23 (permalink) Old 11-29-2016, 11:14 AM
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Originally Posted by boovu6 View Post
Can someone clarifying what alloy seat is? Is it just a color or a build type?
It's just a color. Alloy is a very light gray...almost white.

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post #3 of 23 (permalink) Old 11-29-2016, 07:33 PM Thread Starter
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Thanks for the clarification. That was what I wanted. So u ordered a car with black / alloy interior. But the car came black /back even though the sticker says black / alloy. What should I do? I don't like the black seats
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post #4 of 23 (permalink) Old 11-29-2016, 07:53 PM
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So the interior color doesn't match what you ordered and what the window sticker says? Sounds like a mistake at the factory. What did you dealer say? If it's a Chrysler mistake, I would think they would do something to take care of you. Not sure if it's possible to swap all the colored components, so the solution may be to order another one at a discount.

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post #5 of 23 (permalink) Old 11-29-2016, 08:02 PM Thread Starter
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Yeah. I wasn't too happy with the color. Dealer said that's the alloy (grey) color only comes in limited model. But I even showed him the brochure showing the alloy grey in l plus model which I bought.
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post #6 of 23 (permalink) Old 11-29-2016, 08:07 PM
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So the interior color doesn't match what you ordered and what the window sticker says?
My guess is it does match what was ordered and the window sticker.
If I look at the "Black / Alloy interior color" on a Touring or Touring L model on the web "build and price" tool, it looks to me like the seats are black, the panels on the side are Alloy.
And maybe some of the stitching on the seats is Alloy color (hard to tell)
Then there's a separate option to change it to Alloy Seats.
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post #7 of 23 (permalink) Old 11-29-2016, 09:10 PM
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I see what you're saying. The Black/Alloy comes with black seats by default. But you can "add" alloy seats without any upcharge. Boovu6, do you see "Alloy Seats" added on your window sticker? Do you recall discussing with your dealer which color seats you wanted? If I had to guess, I would bet the dealer didn't even know the color was an option, though they should know.

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post #8 of 23 (permalink) Old 11-29-2016, 09:27 PM Thread Starter
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Yeah. I specifically told the sales person I didn't like black since he tried to sell me a car with black seats prior to this. I said I wanted black / alloy (light grey) seats. The sticker says interior color is black / alloy but also under it says interior leather perforated bucket seats. Does not specify any specific Color
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post #9 of 23 (permalink) Old 11-29-2016, 09:32 PM
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It sounds like it was the dealer's mistake then, not Chrysler's. It sucks but it happens. My dealer ordered a 7 passenger for me even though I was quite clear that I wanted an 8 passenger. In the end, they had to place another order and gave me an additional discount.

You can ask the dealer if they'll swap the seats with another Pacifica if they have one with alloy seats on the lot. But I doubt they will.

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post #10 of 23 (permalink) Old 11-29-2016, 09:48 PM Thread Starter
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Gonna have to try and work it out with the dealership. Wife and I really don't like the black seats. We plan on keeping this car for 8yrs so it's going to be an issue for us.
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