How can I reset the Uconnect 8.4 NAV/RA4 system? - Page 2 - 2017+ Chrysler Pacifica Minivan Forums
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post #11 of 14 (permalink) Old 05-12-2019, 05:23 PM
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Hi Chrysler cares. I bought a 2-019 jeep grand Cherokee. the radio does not want to control my ipod. after moving to a diff jeep on the lot, every thing worked, so its obviously not the ipod but the jeep itself. BTW it never worked from day 1. Finally after 5 trip to the dealers and untold number of calls to Chrysler engineers they put a new radio in. it worked for 2 weeks. that's it. Nothing was done to the ipod it wasn't updated changed or anything else. In fact I wasn't even home, I was away on business, and the truck wasn't being driven.


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post #12 of 14 (permalink) Old 05-12-2019, 07:37 PM
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Originally Posted by mmaturi View Post
Hi Chrysler cares. I bought a 2-019 jeep grand Cherokee. the radio does not want to control my ipod. after moving to a diff jeep on the lot, every thing worked, so its obviously not the ipod but the jeep itself. BTW it never worked from day 1. Finally after 5 trip to the dealers and untold number of calls to Chrysler engineers they put a new radio in. it worked for 2 weeks. that's it. Nothing was done to the ipod it wasn't updated changed or anything else. In fact I wasn't even home, I was away on business, and the truck wasn't being driven.





Please help!!!
1. Chrysler Cares doesn't provide tech support, they just direct you to the dealer for any problems or questions. 2. This is the 2017+ Chrysler Pacifica minivan forum, so while your Grand Cherokee may have a similar infotainment system, technically it's off-topic and you might have better luck from a Jeep Grand Cherokee forum.
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post #13 of 14 (permalink) Old 05-13-2019, 11:32 AM
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Originally Posted by mmaturi View Post
Hi Chrysler cares. I bought a 2-019 jeep grand Cherokee. the radio does not want to control my ipod. after moving to a diff jeep on the lot, every thing worked, so its obviously not the ipod but the jeep itself. BTW it never worked from day 1. Finally after 5 trip to the dealers and untold number of calls to Chrysler engineers they put a new radio in. it worked for 2 weeks. that's it. Nothing was done to the ipod it wasn't updated changed or anything else. In fact I wasn't even home, I was away on business, and the truck wasn't being driven.


Please help!!!
Hi mmaturi,
We understand why this may be frustrating. Feel free to send our team a private message and we would be happy to look into this further for you!
Alex
Chrysler Social Care Specialist
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post #14 of 14 (permalink) Old 05-13-2019, 02:41 PM
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Remove Fuse 76 for few seconds and put it back.

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