Audio selection reset - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 25 (permalink) Old 05-30-2018, 12:19 PM Thread Starter
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Audio selection reset

When listening to satellite, the next time I start the car it reverts back to FM radio. Is this happening to anyone else? Is there a way to leave it on the chosen selection?
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post #2 of 25 (permalink) Old 05-31-2018, 04:15 AM
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I do not have that experience

2018 Bright White Pacifica Hybrid Limited
Ordered: 15 SEP 2017
VIN: 19 SEP 2017
D1: 19 SEP 2017
Build sheet: 25 SEP 2017
JS: 28 SEP 2017
SL: 28 OCT 2017
KZ: 29 OCT 2017
Sticker: 30 OCT 2017
Dealer: 21 NOV 2017
Possession: 28 NOV 2017
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post #3 of 25 (permalink) Old 05-31-2018, 11:40 PM
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That has never happen to me either

Brilliant Black Crystal Pearl
Black/Deep Mocha interior with Deep Mocha seats
3.6L Pentastar VVT V6 engine with ESS
Customer Preferred Package 27
Hands−Free Sliding Door & Liftgate Group
AdvanTec Safety Group
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20" Tire & Wheel Group
Uconnect Theatre & Sound Group
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post #4 of 25 (permalink) Old 06-01-2018, 08:18 AM
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Don't feel like the loan ranger.............happens to me every time. Always resets to FM. Don't know how to make it stay on XM.

2018 Pacifica L S with 20s & alpine, tow..velvet red
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post #5 of 25 (permalink) Old 06-01-2018, 08:18 AM
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Lone Ranger......hahaha
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2018 Pacifica L S with 20s & alpine, tow..velvet red
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post #6 of 25 (permalink) Old 07-03-2018, 07:44 PM
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Same Here

My 2018 non hybrid (8.4" screen) always reverts to FM even when it was in XM when I shut the system off.


2018 Touring L+
March 2018 Build
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post #7 of 25 (permalink) Old 07-03-2018, 07:50 PM Thread Starter
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Forgot to update this. I did call Uconnect. Unfortunately they were not helpful at all. They claimed it was an issue with XM. They called XM and basically told me they didn’t know either and basically referred me to the dealer.
It’s clearly a software issue in my eyes. You would think they would have some sort of means of creating a support ticket of some kind to have the software people look into it for a fix to a future revision.
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post #8 of 25 (permalink) Old 07-03-2018, 08:54 PM
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I am an older guy, but not a luddite. I have approximately 300 books on CDs, an upgrade from books on cassette tape. I play/listen to the books on CD in my 2017 Pacifica Limited (ICE). I find the audio system resets to something different almost every time from when I shutdown the engine to next startup. I've looked for a pattern, but, have not found one. Sometimes I have to go back through uConnect, then media, then ... Sometimes I discover the CD is playing but I cannot hear it and have to once again select "Listen In."

Even though I shutdown listening to a CD book, sometimes the system on startup goes to Satellite. Sometimes to the CD book, but, I have to select "Listen In." Other times, something different.

I almost exclusively use the sound system for listening to books on CDs. I would rip the CDs to MP3 and to a USB, but, the track file properties of the CD files preclude delivering the book tracks and chapters on a USB in the correct order for playback. Of course, I could upgrade from CDs to something like Audible, but, to pay for the books again, well, I've learned to live with it. I'm one of those readers that reads books multiple times. For new books, I download to a USB drive. For the 300 or so on CDs, well, I will read/listen to them again about every three to four years.


Last edited by Lynn Jackson; 07-03-2018 at 08:58 PM.
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post #9 of 25 (permalink) Old 07-04-2018, 09:04 AM
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Same thing here. 2018 Touring L, now has 3000 miles. Ucconect told me this was normal, called back again, different agent thinks it needs a complete factory reset that only a dealer can do. Will get this looked at on 1st oil change. Also my bluetooth or carplay handsfree speaker keeps cutting in in out on calls. Pairs up just fine. Hoping the reset fixes both

2018 Molten Silver Touring L, Safety Tec, Premium Audio, 18" Premium Wheels, Tow pkg, Spare Tire, Key Sense
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post #10 of 25 (permalink) Old 07-04-2018, 10:12 AM
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It doesn't happen to me all the time, but it does some. Most of the time something like this happens it stays with the satellite radio selected, but on channel 1. It's been happening more lately. I think it's random, and it's just coincidence that it has happened more lately.
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