Luck ran out - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 10 (permalink) Old 12-11-2018, 06:12 PM Thread Starter
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Location: SE Ontario, Canada
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Luck ran out

So far our 2018 bought Nov 2017, has been doing good.
It died today @~65mph on the highway in the express with the message to shift to park then press start.
ICE nor HV Battery running, was running on ICE having already traveled over 150 miles.
Not able to shut down, or start. Had calls on UConnect.
Able to move/change gear selector, but not move vehicle.
Called AAA, waited 20-30 min. AAA tried locking and unlocking with keyfob, then jumped 12V.
Tried again and it restarted
Codes U1124,P0C1A, and P1B04.
Drove home, another 60 miles.
Its definitely going to Chryco tomorrow, but not holding my breath.
Open to ideas but this was weird.

--M

Last edited by EvilHomer; 12-11-2018 at 11:57 PM.
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post #2 of 10 (permalink) Old 12-11-2018, 08:40 PM
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Evil Homer, this is Homer, nice to meet you
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post #3 of 10 (permalink) Old 12-13-2018, 11:47 AM Thread Starter
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1124 code can stop you on highway.

So OBD 1124 can shut off all of the vehicles motive power (ICE/Electrical) at speed.
If you get this code consider my experience below before taking it on the highway.
Vehicle is staying at dealer until they figure out how to effect the repair RRT 18-026.


Quote:
Originally Posted by EvilHomer View Post
So far our 2018 bought Nov 2017, has been doing good.
It died today @~65mph on the highway in the express with the message to shift to park then press start.
ICE nor HV Battery running, was running on ICE having already traveled over 150 miles.
Not able to shut down, or start. Had calls on UConnect.
Able to move/change gear selector, but not move vehicle.
Called AAA, waited 20-30 min. AAA tried locking and unlocking with keyfob, then jumped 12V.
Tried again and it restarted
Codes U1124,P0C1A, and P1B04.
Drove home, another 60 miles.
Its definitely going to Chryco tomorrow, but not holding my breath.
Open to ideas but this was weird.

--M
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post #4 of 10 (permalink) Old 12-13-2018, 01:02 PM
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is your van still on the original 12 volt battery?
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post #5 of 10 (permalink) Old 12-13-2018, 03:54 PM
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Quote:
Originally Posted by EvilHomer View Post
So far our 2018 bought Nov 2017, has been doing good.
It died today @~65mph on the highway in the express with the message to shift to park then press start.
ICE nor HV Battery running, was running on ICE having already traveled over 150 miles.
Not able to shut down, or start. Had calls on UConnect.
Able to move/change gear selector, but not move vehicle.
Called AAA, waited 20-30 min. AAA tried locking and unlocking with keyfob, then jumped 12V.
Tried again and it restarted
Codes U1124,P0C1A, and P1B04.
Drove home, another 60 miles.
Its definitely going to Chryco tomorrow, but not holding my breath.
Open to ideas but this was weird.

--M
Hi EvilHomer,
We're truly sorry that you have had this experience. We understand how concerning this must be. Please feel free to send us a private message if you would like any additional assistance while your vehicle is at the dealer. We are more than happy to help!
Lydia
Chrysler Social Care Specialist
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post #6 of 10 (permalink) Old 12-30-2018, 11:51 PM Thread Starter
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Thanks @ChryslerCares ,
After about a week with a rental, we finally got the Van back. Wife is not sure to trust it yet.
Would suggest that some feedback be given to the attention of the software programers and software subsystems as to what can shut down motive power at high speed.
Some some priority as to safe graceful failure (limp mode) should be considered as opposed to borking the system to shutdown motive power at high speed Eg 60mph.

Secondly, the concept of ensuring that Chrysler dealerships have a program to have things essential to working on these vehicles in order.
EG Gloves with a year long validity should have new gloves replacing them prior to sending in the old gloves.

--Mike
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post #7 of 10 (permalink) Old 12-30-2018, 11:52 PM Thread Starter
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Originally Posted by DillyDally View Post
is your van still on the original 12 volt battery?
Yes, original battery and it still works well.
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post #8 of 10 (permalink) Old 12-31-2018, 10:05 AM
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Originally Posted by EvilHomer View Post
Secondly, the concept of ensuring that Chrysler dealerships have a program to have things essential to working on these vehicles in order.
EG Gloves with a year long validity should have new gloves replacing them prior to sending in the old gloves.

--Mike
You lost me at gloves.

2019 Hybrid Limited Black with bird poop accents, S Package, Froot Loops, Advanced Safetytec, NO SUNROOF
☞ manufactured Weds 11/07/18 at 6PM, it was overcast
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post #9 of 10 (permalink) Old 12-31-2018, 05:48 PM
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Quote:
Originally Posted by Frig View Post
Quote:
Originally Posted by EvilHomer View Post
Secondly, the concept of ensuring that Chrysler dealerships have a program to have things essential to working on these vehicles in order.
EG Gloves with a year long validity should have new gloves replacing them prior to sending in the old gloves.

--Mike
You lost me at gloves. [IMG class=inlineimg]/forum/images/smilies/confused.gif[/IMG]
https://vw.snapon.com/SpecialToolsDe...temid=58980161
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post #10 of 10 (permalink) Old 12-31-2018, 07:40 PM
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Aha, makes sense, thanks!
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☞ manufactured Weds 11/07/18 at 6PM, it was overcast
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