My opinion on why uConnect app doesn't work - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 4 (permalink) Old 01-11-2019, 11:41 AM Thread Starter
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Join Date: Dec 2018
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My opinion on why uConnect app doesn't work

We all know the uConnect app rarely works, and I think I know why. The 4G connection in the van can't be left on all the time, it would drain the 12v battery. So it must wake up on a periodic basis and try to connect, at which time it can receive any requests. My experience with M2M (machine to machine) cellular devices is that they often do not connect quickly. I think many times the van tries to connect and it's too slow. The van then puts the 4G back into dormant mode before it can connect and the app times out. Occasionally you get lucky and the 4g connects fast enough, and you get a response. You're still waiting some amount of time for it to wake up though.

This morning, I started the vehicle so 4G would be on continuously and tried the app for location and vehicle data. It worked every time, and quickly too. This would seem to prove out my theory.
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post #2 of 4 (permalink) Old 01-11-2019, 12:03 PM
Join Date: Jun 2017
Posts: 48
I would think that the 4g should be drawing less power than a cell phone.
Amphicar770 is offline  
post #3 of 4 (permalink) Old 01-11-2019, 12:33 PM
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Join Date: Jan 2017
Location: Ohio
Posts: 488
I am upset that the app on my phone takes so long to open. The prior version I used on my '17 would open very quickly. Now the new version of the app I had to install on my phone takes 30 seconds or so to actually open up before I can even select remote start. That bums me out!

2019 Pacifica Limited - Luxury White. Alloy/Black

2005, 2008, 2015 Odyssey,
2017 Pacifica Limited - Tusk/Mocha
PacificaJohn is offline  
post #4 of 4 (permalink) Old 01-11-2019, 03:00 PM
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Join Date: Jan 2017
Posts: 2,112
I haven’t updated my app and it starts up fine for the information I get, but lately the send to go address doesn’t seem to work well. I am going to cancel the subscription anyway since that was the only reason I wanted it.

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2018 Gas Pacifica Limited, Jazz blue with Alloy interior
8 Seater, Uconnect theater HK sound, Trailer tow package.
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