Join Date: Mar 2017
Location: San Francisco, CA
I had something similar happen with our 2018. Had 4300 miles on the car, was driving on electric and heard a thunk. Car kept driving for awhile then eventually made a louder and louder whining clunking noise. Had to get it towed to the dealer from the highway.
Ended up being a bad transmission. They replaced the entire trans. Was 21 days from start to finish. 9k on the van now and so far so good.
2018 Pacifica Hybrid Limited - Billet Silver