New 2019 Pachy stuck in park
I just purchased a new 2019 Pacifica hybrid limited. After driving home, we have 111 miles on it. Test drive and drive home was uneventful. Parked on the street, then reparked in the garage for charging overnight. When we tried to drive it this morning, the transmission will not shift from park! The gear selector will change from park, to neutral, drive, etc, but there doesn't seem to be any change in actual gear. The selected gear light flashes instead of solid as I expected it would be. After about 30 seconds, the instrument cluster displays a "service transmission" message.
Seeing another post on this forum with the opposite problem (see "Vehicle not in park") we attempted to power cycle the PIM by pulling both fuse 57 and 62 for 30 seconds. No joy. We then attempted to power cycle the TCM by pulling fuse 78, still no joy.
The car is presently parked head-in in the garage. If we do need to tow it to the dealership, any suggestions on how to get it out? I've discovered there is no gear release on the Pachy like the standard Pacifica so we don't have a way to roll it out of the garage to get towed!
Thanks in advance!