Reliability survey - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 48 (permalink) Old 04-22-2019, 04:12 PM Thread Starter
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Reliability survey

35 minutes ago #1
Would be all in on Pacifica hybrid if it were even slightly reliable. Always hard to tell from posts how widespread issues are. Would love to get an overview of how many owners have had a major issue. Could you all respond with your model year and whether or not you had to take an unscheduled trip to a dealer and why? Also mileage on your van and mileage when it needed repair.
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post #2 of 48 (permalink) Old 04-22-2019, 06:32 PM
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Originally Posted by Cguteliu View Post
35 minutes ago #1
Would be all in on Pacifica hybrid if it were even slightly reliable. Always hard to tell from posts how widespread issues are. Would love to get an overview of how many owners have had a major issue. Could you all respond with your model year and whether or not you had to take an unscheduled trip to a dealer and why? Also mileage on your van and mileage when it needed repair.
At 8500 miles only one trip to the dealer for me which related to a discharged 12v battery. Still not sure what caused it or whether it may happen again if I leave the car parked at the airport for a number of days. Other than that the van has been quite reliable for me.

2018 Pacifica Hybrid Limited
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post #3 of 48 (permalink) Old 04-22-2019, 06:39 PM
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I’m up here in Toronto 🇨🇦 and I’m also at 8000miles and zero trips to dealer . I’m very pleased with the quality , fit and finish . The hybrid/electric mileage is astounding as is ride quality vs a ice Pacifica. I wouldn’t hesitate to buy another one at all .
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post #4 of 48 (permalink) Old 04-22-2019, 09:29 PM
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Early model-year 2018 PacHy here, just passed 30k miles. My only issues have been a mis-aligned rear hatch, which the dealer fixed a week after delivery, and Uconnect glitches which have been commonly discussed. I had the video unit replaced a few months in and it helped, but did not totally solve, the Uconnect issues.

I have had no power/drivetrain/mechanical complaints at all, I'm loving the van.
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post #5 of 48 (permalink) Old 04-22-2019, 09:43 PM
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2018 Pacifica Hybrid Limited, 8,900 miles. No failures or problems. No trips to service other than oil change, tire rotation and one recall.
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post #6 of 48 (permalink) Old 04-22-2019, 09:52 PM
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2018, 13k miles, zero issues.
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post #7 of 48 (permalink) Old 04-23-2019, 08:50 AM
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16,000 miles: other than recalls, metal corrosion on hood has been the only issue.

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post #8 of 48 (permalink) Old 04-23-2019, 11:49 AM
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Quote:
Originally Posted by Cguteliu View Post
35 minutes ago #1
Would be all in on Pacifica hybrid if it were even slightly reliable. Always hard to tell from posts how widespread issues are. Would love to get an overview of how many owners have had a major issue. Could you all respond with your model year and whether or not you had to take an unscheduled trip to a dealer and why? Also mileage on your van and mileage when it needed repair.

2017 Platinum
27k miles
No unscheduled trips to the dealer

Don't let a VERY vocal minority cloud your good judgement. Remember, forums are places where people flock when they have problems. They piss and moan and create post after post after post. There may be individual problems or issues, but that doesn't indicate anything widespread. Even all the FUD on here about fires is only in reference to a couple of fires, none of which have been confirmed to be hybrid related. Non hybrid vehicles catch fire and burn too. My team handles many of those claims every year.
m0ebius604, brado1 and RC Mike like this.
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post #9 of 48 (permalink) Old 04-23-2019, 12:24 PM
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Funny what they are saying on the Tesla site about their most recent fire in the garage in China .
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post #10 of 48 (permalink) Old 04-23-2019, 02:35 PM
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Garage
2019 Touring-L, 4500miles, no problem

2019 Black Touring-L Hybrid Pacifica S
Alpine 13 speakers system
Verde V10 Influx with Nexen N Priz RH7a (summer)
Stock black Noise 18'' wheel Studded Gislaved Nordfrost 200 (winter)



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