It might get better after charging. There have been quite a few reports of bad or dead batteries on hybrids that manifest themselves shortly after purchase. This is especially true if the van has been sitting on the dealer's lot for months without being driven and without them keeping a charge on the hybrid battery. The van is supposed to wake up every 21 days and recharge the 12 volt battery from the hybrid battery, but it won't do this if the hybrid battery is depleted.
Oh, and one other thing. If you charge the hybrid battery using the supplied level 1 charger, it will recharge the 12 volt battery for the duration of the charge. But it stops the charging of the 12 volt battery once the hybrid battery is full.
2018 Molten Silver Pacifica Hybrid Limited purchased Nov 30, 2017.
Last edited by AZBean; 05-07-2019 at 10:54 PM.