Of course 0 electric is not acceptable, don't even need to state that, but there may be a legitimate reason, but we need more info.
When was it manufactured? Check the sticker on the door.
When did you drive it off the lot?
How many miles were on it?
How much gas was in it?
When was it filled with gas?
What was mileage when filled?
What is mileage now?
I don't believe it needs servicing but that depends on more info.
When was it manufactured? 10/18
When did you drive it off the lot? Last Week
How many miles were on it? 89
How much gas was in it? The minivan had the "low fuel" on. The dealer filled the tank
When was it filled with gas? 89 and Around 325/6xx
What was mileage when filled? 89/around 325/6xx
What is mileage now? 859
If you see that the miles are a bit low between gas stop is because initially I car was parked and "On". I was trying to get rid of the message. Both of the times I have even used premium 91/93 and the fuel indicator = to low fuel.
To be fair the refresh message when away for a 11 miles. Stopped for a candy and when i returned the refresh mode was on again. !
Did refuel again and the refresh still going with only 11 E-miles in 3 tanks.
One of my friends have also one Pacifica Hybrid , and he is not having this issue.