Paint Issue - Page 19 - 2017+ Chrysler Pacifica Minivan Forums
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post #181 of 205 (permalink) Old 05-07-2019, 11:13 AM
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I just noticed this on mine (2017 Pacifica) the other day as well. Probably 10 1" inch long spots along the hood edges that is bubbling under the paint.

2008 VW R32
2017 Chrysler Pacifica Limited
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post #182 of 205 (permalink) Old 05-09-2019, 10:35 PM
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Hi
I have a 2017 TLP
I just noticed the paint bubbling all around the hood edges
What would be the best approach the get it fixed?
Taking it to a dealer or contact Chrysler directly?
So far what I read about it on the forum I should ask for a new hood
Thanks in advance
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post #183 of 205 (permalink) Old 05-20-2019, 04:17 PM
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Originally Posted by Murphy3631 View Post
My 2017 Pacifica hood has very quickly bubbled. Mileage is 37,500. Within the time warrant but not the mileage. Has anyone been able to obtain warrant coverage just outside of the warrant period? The reviews were so good for the Pacifica Ive gone back to a Chrysler product for the first time in a long time despite past experiences but want to know what I might be up against if I take it in. I really love the van so far aside from this. Thank you.
This should still be covered according to the warranty sheet.



"For an outer-body sheet metal panel one that isfinish-painted and that someone can see when walk-ing around the vehicle the limits are 5 years orunlimited miles on the odometer, whichever occursfirst."



We have the same issue and have been waiting to hear back on this and two other issues for about 7weeks now. I have called a couple times for updates and just told they will call me back.
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post #184 of 205 (permalink) Old 05-26-2019, 01:30 PM
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I might be the first 2018 to report this issue. I read through most of the thread but didn't see any 2018 reports. March 2018 build date and I have a bubble.
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post #185 of 205 (permalink) Old 05-27-2019, 11:45 AM
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I had the same issue around the front of the hood and up the right side. It was also bubbling on the left sliding door closest to the gas fill door. I took it in to the dealer (which this dealer has fixed a crap ton of issues with this van) Its. 2017 and had close to 50k miles on it. They sent it to Chrysler and at first they denied the repair due to it being out of the factory warranty (36k miles) I called Chrysler Care and opened a claim. A couple of weeks later they had contacted the dealer and said they would pay for the repairs but I would be responsible for 200$. The dealer emailed them back and threw a fit stating this vehicle has been worked on multiple times and the customer shouldn’t have to pay anything. Chrysler came back and said they they would only cover 100$ of the 2. The dealer called me and said that they would cover the last 100$ and it was fixed.
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post #186 of 205 (permalink) Old 06-04-2019, 10:23 AM
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I am happy to report that I had the hood bubbling issue on my used '17, and it was addressed properly and promptly. I contacted Paulding CJDR when I discovered the issue and they had me bring it by ASAP (same day) to have a look. My car was approaching 36K, and they decided it would be cleaner to get it fixed before the bumper to bumper ran out. The body shop manager came out himself and recorded my VIN and took photos of all of the door edges (to prove no excessive corrosion) and the damage. A new hood was requested and authorized. Once the hood arrived, the dealer painted it and contacted me to come in to swap hoods. Not only did they change and adjust the hood (perfect body lines) correctly, but they COMPLETELY detailed my car to new standards. Total time consumed with this was about a half day counting both trips to the dealership, which I consider acceptable. While having this issue to begin with is not ideal, my experience with the remedy was quite good.

Now what about these grinding sliding doors that constantly reverse direction.....

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'16 Touareg TDI
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post #187 of 205 (permalink) Old 06-10-2019, 05:35 PM
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Just noticed that both drivers and passengers side of hood have started to bubble on our 2017....going to call the shop to schedule an appointment.
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post #188 of 205 (permalink) Old 06-11-2019, 03:22 PM
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Originally Posted by wuk View Post
Just noticed that both drivers and passengers side of hood have started to bubble on our 2017....going to call the shop to schedule an appointment.
Hello wuk,

We're sorry to hear you're experiencing this. Keep us updated on your dealer visit. If any assistance is needed as far as servicing, don't hesitate to send us a direct message.

Jasmine
Chrysler Social Care Specialist
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post #189 of 205 (permalink) Old 06-12-2019, 01:02 PM
wuk
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Took to dealer today. After looking at car for 2 minutes, they told me they were ordering a new hood. Happy to get a new one as there were obviously a few rock chips and a small dent. To those saying that they are repairing and not replacing, I would challenge the dealership on this as they are getting me a new hood.
again, I have a 2017 Pacifica.



Quote:
Originally Posted by ChryslerCares View Post
Hello wuk,

We're sorry to hear you're experiencing this. Keep us updated on your dealer visit. If any assistance is needed as far as servicing, don't hesitate to send us a direct message.

Jasmine
Chrysler Social Care Specialist
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post #190 of 205 (permalink) Old 06-14-2019, 03:30 PM
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Originally Posted by wuk View Post
Took to dealer today. After looking at car for 2 minutes, they told me they were ordering a new hood. Happy to get a new one as there were obviously a few rock chips and a small dent. To those saying that they are repairing and not replacing, I would challenge the dealership on this as they are getting me a new hood.
again, I have a 2017 Pacifica.
I appreciate the update, wuk. I am glad to hear your dealer is working toward a solution. If any questions arise, don't hesitate to send us a direct message.

Jasmine
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