Paint Issue - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 183 (permalink) Old 09-12-2017, 03:44 PM Thread Starter
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Paint Issue

Found a paint bubble on our less than 1 year old Pacifica. Our local dealer is waiting on Chrysler to approve the repair. Hoping for a fast turn around to get this fixed before it gets worse.
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post #2 of 183 (permalink) Old 09-12-2017, 04:24 PM
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Found a paint bubble on our less than 1 year old Pacifica. Our local dealer is waiting on Chrysler to approve the repair. Hoping for a fast turn around to get this fixed before it gets worse.
I'm sorry to see this! Please keep us posted on the repair.

Kori
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post #3 of 183 (permalink) Old 09-13-2017, 10:00 PM
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Found a paint bubble on our less than 1 year old Pacifica. Our local dealer is waiting on Chrysler to approve the repair. Hoping for a fast turn around to get this fixed before it gets worse.
Where on the body has the corrosion bubble appeared? I'd like to monitor my Pac for any signs of a problem.
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post #4 of 183 (permalink) Old 09-14-2017, 10:41 AM Thread Starter
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On the edge of the hood (passenger side).
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post #5 of 183 (permalink) Old 09-15-2017, 07:40 PM
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I have the Tusk White Touring L Plus and had 3 spots on the rear bumper bubble up and pop off.They about a 1/4 of inch in size.The dealer is giving me the run around on the problem and was suppose to get someone from Chrysler to look at it.
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post #6 of 183 (permalink) Old 10-11-2017, 01:33 PM
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An updates? I have identified 3 bubbles on the front edge of my hood. One looks like yours and the others are actual bubbles, perfectly round and raised.
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post #7 of 183 (permalink) Old 10-12-2017, 07:51 AM
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An updates? I have identified 3 bubbles on the front edge of my hood. One looks like yours and the others are actual bubbles, perfectly round and raised.
FYI In 2016 I had corrosion blisters starting on the leading edge of the hood on my two year old (at the time) 2014 Chrysler T & C and the service department of my local Chrysler dealership took pictures and sent them to Chrysler. Chrysler then approved my repair and furnished me with a brand new hood, which the dealership then painted for me ahead of time. The color didn't have to be blended into the fenders because my T & C was black... All I had to do was show up one morning and they swapped out my blistered hood with the new one and I was on my way home in 30 minutes. I was very impressed with Chrysler Customer Service and the performing dealership!
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post #8 of 183 (permalink) Old 10-12-2017, 09:55 AM Thread Starter
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Our paint issue was addressed by the dealer as well. They submitted the pictures to Chrysler and got approval to complete the repair. It took a week (not sure why the delay) but we are happy that Chrysler fixed the problem with no questions or run around. Kori, "ChryslerCares", assisted with get follow up on our issue and the handling of our case with our assigned support representative and the dealership was very positive. Good luck with your issues and if needed use the forum resources to escalate.
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post #9 of 183 (permalink) Old 10-12-2017, 11:02 AM
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Our paint issue was addressed by the dealer as well. They submitted the pictures to Chrysler and got approval to complete the repair. It took a week (not sure why the delay) but we are happy that Chrysler fixed the problem with no questions or run around. Kori, "ChryslerCares", assisted with get follow up on our issue and the handling of our case with our assigned support representative and the dealership was very positive. Good luck with your issues and if needed use the forum resources to escalate.
I'm so glad to hear this was addressed!

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post #10 of 183 (permalink) Old 02-02-2018, 09:06 AM
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Paint Bubbling

I have had my Pacifica since 8/2016, so it is an early build, and other then a sensor for the stow 'n Go auto seat feature I have been trouble free. With that being said I am pretty fanatical about keeping my cars washed, waxed, quick detailed, polished, clay barred etc......yes even my minivans.

NO move to this weekend, I washed the van and as I was drying it off I noticed 2 pea size paint bubbles on the front edge of the hood, the crazy thing is I know these were not there last weekend when I washed it as I would have noticed. I am going to make an appointment with the dealer, but wanted to ask to see if anyone else has had an issue and I hope it is taken care of under warranty. I have never had this happen to any car I have owned, much less one that is only a year old. Pics attached and feedback welcome.
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