Stop/Start failed. Died at an intersection - Page 6 - 2017+ Chrysler Pacifica Minivan Forums
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post #51 of 65 (permalink) Old 02-02-2019, 12:12 PM
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Took it to dealer yesterday and they performed software update, will let everyone know if happens again.

It should be noted that this car is only around 6 months old and 11k miles, it has been to dealer for 2-3 recalls already.
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post #52 of 65 (permalink) Old 02-05-2019, 12:07 PM
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2018 Pacifica Limited (8000 miles) has been in for the stop/start three times now (starting at 5500 miles), and there is NO FIX per Chrysler!! Not only do I have pictures of this happening but, my service techs were able to replicate it AND, get this-it even happened with my Pacifica LOANER!!!! After my latest service visit I was told they NOW (they’ve always got a reason until that reason blows up in their face, and my car is back in the shop!) think it’s a problem with ABS voltage blah, blah ,blah and that I need to just drive my car around with the Start/Stop off until they come up with a solution (WTH- I live IN the city where, this feature is supposed to maximize my fuel consumption AND, a main reason why I bought this BRAND NEW $50k car!!) Now, today, the ‘Stop’Start OFF is throwing out warming lights and my turn signals go haywire and won’t shut off (it’s a miracle I’m still alive-seriously!!) To add insult to injury, I have a MONTHS old claim in with Chrysler ‘Care’, as my car rolled down an icy hill during one of my stalls and left a lovely landscaping -wall -scrape along my rear passenger bumper; damage that I believe is for Chrysler to fix!! They didn’t believe me and, had the balls to send an accident inspector out to verify my story with the van’s black box (inspector concurred that their had been no collision) but, now Chrysler Care (ie India Call Center) has taken to telling me EVERY day ‘We are so sorry we have escalated this and you will get a call back today’ but, no one EVER calls back! This is a NIGHTMARE and, I have taken to telling anyone in our community who will listen and, people reading in forums like this: ‘DO NOT BUY THE CHRYSLER PACIFICA !!!!!!!!” My ex-husband who was a Technical Fellow in Electrical Design Development for Ford took a look at this latest ‘cause’ and told me, ‘If this REALLY is the problem, you are SCREWED, because this is a faulty design flaw and CANNOT be fixed with a recall. Sadly, I think it’s going to take someone dying (or getting seriously injured) before this van gets yanked off the road by NHSI. DO NOT BUY THIS VAN!!!!!
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post #53 of 65 (permalink) Old 02-06-2019, 02:10 PM
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Incredible.



Pat
17 Pacifica Touring L

Previous vans:
08 T&C Touring
00 T&C 3.8
95 GV 3.3
89 Caravan 3.0
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post #54 of 65 (permalink) Old 02-08-2019, 10:34 AM
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Happened again today, Electric Stability Warning and had a picture of lightning bolt.
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post #55 of 65 (permalink) Old 02-09-2019, 12:54 PM
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I have a 2018 Touring L Plus. It has turned off several times while driving. The last time while on the highway. I have heard about the 2017 issues, but now realized the 2018 are affected. I'm taking it to the shop but know already they wont have an answer for me. No check engine light came on. Anyone had any success?
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post #56 of 65 (permalink) Old 02-09-2019, 12:55 PM
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Forgot to mention the van has 7,600 miles. That's it!
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post #57 of 65 (permalink) Old 02-15-2019, 12:32 PM
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My Limited gasser (14,000 Miles) did it again today. Been in twice for this, last 3 months it was fine.
Today, engine died at stop sign, "ESS needs service, Shift into park, restart engine" Did that, was able to shift back into drive.
Lost the left turn arrow, which pissed off a bunch of people behind me.
ChryslerCares, Any fix for this yet?

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post #58 of 65 (permalink) Old 02-20-2019, 11:44 PM
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My 2018 Pacifica Touring L has shut off several times. Last week I got the update that was supposed to fix it. Wrong, it is still shutting off. Grrrrrr
post #59 of 65 (permalink) Old 05-01-2019, 08:50 AM
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Stop/Start and Electronic Stability Control Warning

I just got a used 2018 Chrysler Pacifica and the Stop/Start System Fault and Electronic Stability Control warning light comes on, at the same time, every time I drive it. So far the car has not stopped completely, but it sounds like it is only a matter of time. Wish I knew about the problem before I bought it and had it shipped home.
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post #60 of 65 (permalink) Old 05-02-2019, 10:06 AM
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Quote:
Originally Posted by Busterbrown64 View Post
I just got a used 2018 Chrysler Pacifica and the Stop/Start System Fault and Electronic Stability Control warning light comes on, at the same time, every time I drive it. So far the car has not stopped completely, but it sounds like it is only a matter of time. Wish I knew about the problem before I bought it and had it shipped home.
Hi everyone,
Recently there was a Technical Service Bulletin (18-001-19 REV. B) that appears to address concerns similar to the symptoms that you are having with your vehicle. To ensure this TSB applies, we would like to get you back into the dealer to have a qualified technician review the details of the TSB and specifics of your vehicle. Once reviewed, the technician can then perform the repair procedure that best matches the symptoms and diagnosis of your vehicle. Please feel free to send us a private message if you have any questions.
Lydia
Chrysler Social Care Specialist
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