Sliding door failure to close - 2017+ Chrysler Pacifica Minivan Forums
 
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post #1 of 1 (permalink) Old 09-08-2018, 04:42 PM Thread Starter
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Sliding door failure to close

We have a new 2018 Limited that we took delivery of the weeks ago. The passenger sliding door had been giving us problems when it fails to lock in the open position. On flat ground, it isn't really a problem, but on an incline, the door opens and then slides closed. You need to manually hold it open which can be difficult for an adult, nevermind a child. We brought the can in to the dealer who said that they could not replicate the problem. We plan to bring it back to the dealer with a video of the problem, but I am disappointed with the quality issue and dealer support.
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