I don’t even know where to start.... I don’t even feel safe driving this vehicle.
I called Chrysler customer service to see if there were any recalls or known problems and she told me no. I am hoping by posting here someone can help me.
Keyless entry/remote start doesn’t work.
**Both sliding doors lose power randomly and go into “operate manual mode”.
**Occasionally The sliding door on the drivers side will open on its own when we go to close it. It will get about halfway or 3/4 of the way and just open.
** The lift gate does the same thing.... acts like it’s going to shut and then opens.
**the dealership has “fixed” these problems.... twice. Clearly it hasn’t been fixed.
The air conditioner makes a “woosh sound” and the air do ant have consistent pressure coming out of the vent.
Most recently, I went to start the vehicle and couldn’t. The break was locked and the error message said “service shifter”. Not long after this, while waiting on the tow, the car battery completely died. We had a jump and I was able to drive home.
Since then, the car has to work “extra hard” to turn on. I almost hold my breath and just hope my family and I won’t be stranded.
The vehicle is just over two years old and has 33509 miles on it.
Someone please help. Chrysler won’t, the dealership “has”. I don’t even know what to do anymore. We bought a “reliable family vehicle” and it’s anything but.
Welcome to the forum.
I agree about ruling out a battery issue since there have been several posts about bad batteries (less than a year old) causing weird problems. Besides replacing the battery, you might also change the fob battery to see if that helps the remote start issue. There have been posts about some fob batteries not lasting a year.
The forum search feature might also be helpful if the battery wasn't the source of the problems. There is a lot of good info in the forum. If there is another dealership you can go to, that might be another option.
If you go to the Mopar owner's website and put your VIN in, you can see if there are any recalls for your van. Don't stress out about the parking brake recall since it is really just a 1 inch trim piece that gets replaced so that someone can't access the manual release strap as easily. You should still have it done, but it isn't as critical as it sounds in the recall. You will wonder why it even needs done when you read about it, but since it could be a potential safety issue if the strap were pulled, it has a recall.
If you put your van info (year, trim, gas/hybrid, etc.) in the signature line of the User CP (click on the red letters next to Log Out), it will show up at the bottom every time and may help others assist you. I hope things improve.