Silly rodent warranty coverage - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 13 (permalink) Old 09-16-2018, 09:08 PM Thread Starter
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Silly rodent warranty coverage

So warranty question, mice got in my van and did some chewing. Got my driver side sliding door speaker. Dealership says "awww bumper to bumper except mice chews.". Won't the warranty cover the parts to fix it? Any experience with this?

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Paul
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post #2 of 13 (permalink) Old 09-16-2018, 09:55 PM
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Originally Posted by Paul_Bradford View Post
So warranty question, mice got in my van and did some chewing. Got my driver side sliding door speaker. Dealership says "awww bumper to bumper except mice chews.". Won't the warranty cover the parts to fix it? Any experience with this?

Thanks,
Paul
I cannot imagine they will cover this, its not a manufacturer fault, would be like them giving you a new hood cos hail stones hit it....... unless of course you can prove that the mouse came from them and was in the car when you bought it !! I don't think its going to happen unfortunately.
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post #3 of 13 (permalink) Old 09-16-2018, 09:57 PM
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Originally Posted by Paul_Bradford View Post
So warranty question, mice got in my van and did some chewing. Got my driver side sliding door speaker. Dealership says "awww bumper to bumper except mice chews.". Won't the warranty cover the parts to fix it? Any experience with this?

Thanks,
Paul
Warranty only covers premature failure from normal use. It does not cover damage to your vehicle, thats what insurance is for - I suggest starting there
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post #4 of 13 (permalink) Old 09-16-2018, 10:21 PM
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Originally Posted by Lily View Post
Warranty only covers premature failure from normal use. It does not cover damage to your vehicle, thats what insurance is for - I suggest starting there
I think your homeowners insurance might cover this. check with them or your car insurance.

Last edited by bbq; 09-16-2018 at 10:40 PM.
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post #5 of 13 (permalink) Old 09-17-2018, 08:34 AM
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Yes, check the comprehensive coverage for your car.

among others:
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1989 Plymouth Voyager
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as of 4/4/2018
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post #6 of 13 (permalink) Old 09-18-2018, 07:20 PM
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post #7 of 13 (permalink) Old 09-18-2018, 08:38 PM
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This should be a covered loss under your comprehensive coverage. Garden variety, they get claims like this all the time.

The only story you could come up with here would be that the mouse damaged the car while it was at the factory or the dealer lot.
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post #8 of 13 (permalink) Old 09-21-2018, 01:29 PM
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I cannot imagine they will cover this, its not a manufacturer fault, would be like them giving you a new hood cos hail stones hit it....... unless of course you can prove that the mouse came from them and was in the car when you bought it !! I don't think its going to happen unfortunately.
I hear that some auto manufacturers are now using soy-based wiring insulation, which tastes good to mice. This very well may be the manufacturer's fault, IMO.

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post #9 of 13 (permalink) Old 09-21-2018, 03:33 PM
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I hear that some auto manufacturers are now using soy-based wiring insulation, which tastes good to mice. This very well may be the manufacturer's fault, IMO.
I recall reading a court ruling recently about a similar case and they did not agree about the soy based wires being a defective part. They simply considered it as an eco friendly material.

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post #10 of 13 (permalink) Old 09-21-2018, 03:47 PM
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I recall reading a court ruling recently about a similar case and they did not agree about the soy based wires being a defective part. They simply considered it as an eco friendly material.
Thats what the end of this article says.
Wrapping all your wires with this tape....
https://www.consumerreports.org/car-...-from-rodents/
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