Battery dead, screen wonít work, check engine light on - 2017+ Chrysler Pacifica Minivan Forums
 
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Old 09-23-2018, 05:48 PM Thread Starter
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Battery dead, screen wonít work, check engine light on

Not even 700 miles on 3 week old Limited edition hybrid and itís completely dead. Charged every night. Put battery on charger and car now starts. Screen remains blank, check engine light stays lit but vehicle runs. Hybrid battery shows 100%. Confused now as to the real cause of the problem. Any ideas?
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Old 09-23-2018, 09:47 PM
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Not even 700 miles on 3 week old Limited edition hybrid and itís completely dead. Charged every night. Put battery on charger and car now starts. Screen remains blank, check engine light stays lit but vehicle runs. Hybrid battery shows 100%. Confused now as to the real cause of the problem. Any ideas?
This is best handled by your dealer. Insist on a loaner.

2018 Chrysler Pacifica Limited Billet Silver, AST, 20" wheels (build date 1-25-18)
2014 Jeep Cherokee Latitude V6 FWD Eco Green

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Old 09-25-2018, 03:36 PM
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Originally Posted by Dccavp View Post
Not even 700 miles on 3 week old Limited edition hybrid and itís completely dead. Charged every night. Put battery on charger and car now starts. Screen remains blank, check engine light stays lit but vehicle runs. Hybrid battery shows 100%. Confused now as to the real cause of the problem. Any ideas?
Hi Dccavp,
We're very sorry to hear about this happening to your brand new vehicle. Have you made your dealer aware of this? If so, you can also send us a private message where we can add an extra layer of assistance while your van is being serviced.
Lydia
Chrysler Social Care Specialist
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Old 10-06-2018, 12:07 AM
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Originally Posted by Dccavp View Post
Not even 700 miles on 3 week old Limited edition hybrid and it’s completely dead. Charged every night. Put battery on charger and car now starts. Screen remains blank, check engine light stays lit but vehicle runs. Hybrid battery shows 100%. Confused now as to the real cause of the problem. Any ideas?
Were they able to fix your Pacifica? I had a similar thing happen with mine. Before I even purchased it (new), it had died and the dealer had to jump it (without telling me). The day after I bought it, the radio stopped working. The radio would flash on for a split second and turn right off again. The compass must be tied into the radio because it would go off and on as well. Other than that, the van appeared to be running OK but I didnt drive it too much after the radio stopped working. The dealer ended up replacing the radio. That was 3 weeks ago. It appears to be OK now. I just worry that there is something bigger going on. I would be interested to hear what you found out.
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