At Service 7 Times for the Same Issue ...
Passenger side door has been making a creaking / rattly noise since August of 2017 ... (I've posted about it in a different thread).
Authorized Chrysler dealer said - after being there 6 times - it will get worse and there was "nothing they could do".
Took it to another authorized dealer on Wednesday - today is Friday and I still do not have the van back. Whilst working on door issue, somehow BOTH passenger side tires were ruined and BOTH went flat. Nice. New tires ordered - to be delivered Thursday. New tires arrived - they were the wrong ones. Another set ordered and to be delivered next day air, first thing today. It's now just about 1PM and the tires JUST arrived. And to top it off - they haven't fixed the door issue yet!!! This service center is 45+ minutes ONE way from my house.
Seriously - I'm so over this!! I would not think a van with 19000 miles on it would cause so much heartburn - I believe all together the van has been in the service department over a dozen times - so many things have gone wrong, granted, nothing super big or serious - but I bought a rather expensive vehicle this time (at least I consider $50 for a vehilce expensive) thinking I would not have issues. That is certainly not the case. I can attest that I will never-ever own a Chrysler product again. Wish I could afford to get rid of it now - I'd do it today.
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