Rear Video Screen Issues
I've had my PacHy for about 10 days now and really the only issue that we see, is that the rear entertainment screens are flaky. If they work after you power on the car, then you're fine, but if you get a blank screen, refusal to power on, or our dreaded "mouse pointer" (shown in the attached file) which briefly flickers to the some normal screen for a fraction of a second and then displays the Mouse Cursor again.
To fix this, I have to power off the video screens, remove the USB thumb drive, and then power on the screens. Hopefully the screens will power on correctly and then I can insert the offending USB thumb drive and the media should appear.
One other side effect is that the front dash video screen will be blank when the uConnect Theater app is selected. It can even difficult, or even impossible, to switch to a different app on the front screen in this scenario, as there's no lower row of icons to select (or back button).
I'm all current on the software updates (except for the uConnect re-release that was announced a couple of days ago), but hopefully Chrysler will eventually get the Rear Media issues figured out.
I did a search for Mouse Cursor and nobody else seems to experience this issue, so have others seen this screen as well? Also, does this sounds like a uConnect or VRM issue with the USB thumb drive that it doesn't like at times?