Yup. You're not the only one. Ours slams/hard shifts around 40-65 mph, and Chrysler will do nothing to address the problem. They want you to believe that all ZF9 transmissions behave this way, and we as consumers have to just get used to it (I have this in a written statement from them). They are correct that each manufacturer that uses a ZF9 has some issues, but they are incorrect that we as consumers have to settle for cars that behave this way.
2017 Pacifica Touring L (gas) w/tow. April 2016 build.