I almost died - 2017+ Chrysler Pacifica Minivan Forums
 
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post #1 of 4 (permalink) Old 11-14-2018, 02:14 PM Thread Starter
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Join Date: Oct 2017
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I almost died

Driving from Cali to Florida with my two pups. This was the whole reason I bought this vehicle. Took out a middle seat and car camped all the way to Nashville, when my 2018 pachy died in the fast lane on the freeway. That was the tenth. As of today, I have not heard back from Chryslercares. I called on the tenth and they gave me a case number and told me I would be assigned a case manager. Sure. Now I am stuck 3000 miles from home with my two dogs. Stupid Nashville Freeland Chrysler wouldn’t give me a loaner because I had pets. Apparently no dogs allowed in the prescious Jeep they offered me.
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post #2 of 4 (permalink) Old 11-14-2018, 03:08 PM
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Join Date: Mar 2018
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Enterprise.
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post #3 of 4 (permalink) Old 11-14-2018, 03:11 PM
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Location: Auburn Hills, MI
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@RoxannKay1*

I am sorry to hear that you had this negative experience with your Pacifica. We have responded to your private message regarding this.

Darlene
Chrysler Social Care Specialist
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post #4 of 4 (permalink) Old 11-19-2018, 11:53 AM Thread Starter
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Finally heard from Shakia, my case manager. She called my husband, for some reason. Anyway, she asked where our van was. My husband told her Freeland Chrysler inantioch, Tn. So then she calls us back and says she called Freeland and they don’t have our van! WTF?
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