Join Date: Dec 2016
Location: Southern California
Taking 7 days+ for transmission?
I took my 2017 Chrysler Pacifica Limited in for the 2 safety recalls, oil change and a few issues (rear sunroof cover rattling when car is not warmed up) and including my transmission shifting very hard at low speeds. Sometime I would wonder if someone hit us from behind due to the hard shifting it does into a gear.
I took it in on 11/14/18 and I still have not received it back. They said transmission takes 3-5 days to diagnose and fix..
They told me they are waiting on a part last week and now they will have it on Tuesday 11/27. I know last week was Thanksgiving but still is it kinda long for service?
If I do not get it back by 11/27 can Chrysler Cares contact me for some help?
2017 Red Velvet Pacifica Limited
Uconnect Theater and Sound Group
Tire and Wheel Group
Advance Safety Tech Group
Embrace the Speed!!!