2017 Pacifica Major Issues
I would like to share my experience thus far with my 2017 Chrysler Pacifica which just hit 27,000 miles:
The major mechanical problems began in April 2018 and are detailed below:
April 4, 2018- We were on vacation and could smell something burning. We took it to the service department at a local dealership. They reported they could not find a code and the vehicle was in good working condition. Total days in the shop: one day. (misdiagnosed; later told the smell was the auxiliary battery)
June 30, 2018-Driving back from out of town we stopped at a restaurant for lunch. When we tried to leave the vehicle would not start. It was 95 degrees outside. Contacted Chrysler Roadside Assistance for a tow truck. After two hours the tow truck did not arrive. Contacted Chrysler Roadside Assistance again. Advised the tow truck company had cancelled the call and failed to notify Chrysler. Contacted AAA. Two hours later AAA tow truck arrived and transported the van to our local dealership. Diagnosis-bad auxiliary battery in the start/stop system. Also complained that transmission is occasionally hard shifting and slamming into gear. Dealership could not duplicate. Got car back on July 6th. Total days in shop: seven days.
October 23, 2018-Vehicle in shop due to bad right front strut. Complained again about transmission hard shifting occasionally and slamming into gear. Dealership could not duplicate. Got car back October 26, 2018. Total days in shop: four days
November 14, 2018- Vehicle in shop due to engine trouble. Replaced Tappets in both banks as well as head gaskets due to collapsed intake cam shaft lifters. Picked up the vehicle November 23rd. Got into vehicle and the check engine light and blind spot illumination lights on. Left vehicle again. Contacted back later in day with diagnosis of intake air temperature sensor not properly seated and reset obstacle detection system. Total days in shop: ten days.
November 23, 2018, one hour after pick up from dealership-Vehicle in park idling at a retail establishment. Symbol for automatic start/stop came on for 8 seconds, check engine light began flashing, and vehicle shook violently. Tried to move the vehicle to a different parking location. Vehicle shuttered and had very little power. After a couple of minutes check engine light stopped flashing and vehicle ran semi normal. I was able to get the vehicle home.
November 23, 2018-After researching the internet about the seriousness of a flashing check engine light, vehicle was towed back to the dealer. Was notified on November 26, 2018 that the vehicle needs a new phaser for the cam. Parts are on order.
The car seems to be literally falling apart.