2018 Pacifica Front Collision Control Causing Engine to Die VERY DANGEROUS! - 2017+ Chrysler Pacifica Minivan Forums
 27Likes
Reply
 
LinkBack Thread Tools
post #1 of 42 (permalink) Old 01-22-2019, 09:35 AM Thread Starter
Junior Member
 
Join Date: Dec 2018
Posts: 21
2018 Pacifica Front Collision Control Causing Engine to Die VERY DANGEROUS!

Still having issues with my non-hyrbid 2018 Pacifica. Vehicle will say FCC Service Required and then proceed to say start/stop required and cause the engine to die. This is happening very frequently when I come to an intersection or am sitting in traffic. This is NOT the auto start feature when the vehicle turns on and off at stop lights. This is due to the front collision control feature or the lane sense. I then have to put my van in park, while in the middle of intersections (WHICH IS EXTREMELY DANGEROUS) and then hit the start button and then put the vehicle back into drive. This occurs sometimes while I'm trying to turn in the middle of an intersection. I have taken it to the dealer multiple times. They claim they put my vehicle to "sleep" and reset something and ran any updates necessary but this is still happening. Of course they cannot recreate the problem. We have captured it on video. This is extremely unsafe especially since we have a young driver in our household. She is not allowed to drive our brand new vehicle due to this issue. Has anyone else had this similar issue????? This has been going on for about 4 months now and no fix yet by Chrysler. Extremely disappointed with this vehicle. This is a major safety issue that needs to be corrected.
sanchok, JenD and ericvangs14 like this.
Bleathers is offline  
Sponsored Links
Advertisement
 
post #2 of 42 (permalink) Old 01-22-2019, 10:20 AM
Senior Member
 
Join Date: Oct 2016
Location: California
Posts: 1,406
Quote:
Originally Posted by Bleathers View Post
Still having issues with my non-hyrbid 2018 Pacifica. Vehicle will say FCC Service Required and then proceed to say start/stop required and cause the engine to die. This is happening very frequently when I come to an intersection or am sitting in traffic. This is NOT the auto start feature when the vehicle turns on and off at stop lights. This is due to the front collision control feature or the lane sense. I then have to put my van in park, while in the middle of intersections (WHICH IS EXTREMELY DANGEROUS) and then hit the start button and then put the vehicle back into drive. This occurs sometimes while I'm trying to turn in the middle of an intersection. I have taken it to the dealer multiple times. They claim they put my vehicle to "sleep" and reset something and ran any updates necessary but this is still happening. Of course they cannot recreate the problem. We have captured it on video. This is extremely unsafe especially since we have a young driver in our household. She is not allowed to drive our brand new vehicle due to this issue. Has anyone else had this similar issue????? This has been going on for about 4 months now and no fix yet by Chrysler. Extremely disappointed with this vehicle. This is a major safety issue that needs to be corrected.
Welcome to the forum. Try private messaging @ChryslerCares with your VIN and the problem to see if they can assist you with the dealer. Click on the red @ChryslerCares letters to private message them.
Bleathers likes this.

2017 Pacifica Touring L (gas) - Sept. 2016 build
SciTchr is online now  
post #3 of 42 (permalink) Old 01-22-2019, 12:16 PM
Senior Member
 
Frig's Avatar
 
Join Date: Aug 2018
Posts: 342
Since you have it on video, post it on youtube and give us the link, thanks.

2019 Hybrid Limited Dusty Black, S Package, Advanced Safetytec, NO SUNROOF
☞ manufactured Weds 11/07/18 at 6PM, overcast with chance of rain
Frig is online now  
 
post #4 of 42 (permalink) Old 01-23-2019, 12:02 PM
Senior Member
 
Join Date: Oct 2016
Location: Auburn Hills, MI
Posts: 1,911
Quote:
Originally Posted by SciTchr View Post
Welcome to the forum. Try private messaging @ChryslerCares with your VIN and the problem to see if they can assist you with the dealer. Click on the red @ChryslerCares letters to private message them.
As always, thanks for tagging us, SciTchr!

Quote:
Originally Posted by Bleathers View Post
Still having issues with my non-hyrbid 2018 Pacifica. Vehicle will say FCC Service Required and then proceed to say start/stop required and cause the engine to die. This is happening very frequently when I come to an intersection or am sitting in traffic. This is NOT the auto start feature when the vehicle turns on and off at stop lights. This is due to the front collision control feature or the lane sense. I then have to put my van in park, while in the middle of intersections (WHICH IS EXTREMELY DANGEROUS) and then hit the start button and then put the vehicle back into drive. This occurs sometimes while I'm trying to turn in the middle of an intersection. I have taken it to the dealer multiple times. They claim they put my vehicle to "sleep" and reset something and ran any updates necessary but this is still happening. Of course they cannot recreate the problem. We have captured it on video. This is extremely unsafe especially since we have a young driver in our household. She is not allowed to drive our brand new vehicle due to this issue. Has anyone else had this similar issue????? This has been going on for about 4 months now and no fix yet by Chrysler. Extremely disappointed with this vehicle. This is a major safety issue that needs to be corrected.
Hi Bleathers,

Thank you for letting us know about this, and we're so sorry this is happening. In order to properly address this, a dealer will typically need to either pull error codes or duplicate the issue in person in order to verify what is happening. If you are still noticing this concern is still happening, we would need the vehicle to go back into a dealer for diagnosis, and from there we can open a case for you and get the proper corporate resources involved to assist. If you're interested in this, please send us a PM!

Jennifer
Chrysler Social Care Specialist
ChryslerCares is online now  
post #5 of 42 (permalink) Old 01-23-2019, 12:11 PM
Senior Member
 
Join Date: Mar 2018
Location: Northern Minnesota
Posts: 657
Mine went in twice for this same issue. Second trip in seems to have fixed it. Some sort of reflash/update.
big_ed075 likes this.

2018 Limited Gas
Lipster is online now  
post #6 of 42 (permalink) Old 01-24-2019, 09:02 AM Thread Starter
Junior Member
 
Join Date: Dec 2018
Posts: 21
Sorry this site won't let me post a link until I have a higher post count. Thought I could upload a video of what was happening.

Not sure if this link will work but this is the video of what continues to happen. This is the third time I have brought it into the dealer for this issue. First time they did some updates, second time they could not duplicate after driving the vehicle and now it is there now and uncertain of the outcome. We have contacted Chrysler and have a case opened. I am sure we will hear that they can't duplicate the problem and again I will be driving an unsafe vehicle and just will wait til I am at a stoplight and the person behind me thinks I will be able to move when the light turns green and I won't because my vehicle is dead and I will need to put it in park hit start and then back in drive and in that time frame I will be rear-ended. Becoming quite frustrated with this issue.
Bleathers is offline  
post #7 of 42 (permalink) Old 01-24-2019, 11:28 AM
Senior Member
 
Join Date: Jul 2018
Location: GTA ONTARIO CANADA
Posts: 150
Care to post the video?, as id like to see the condition .
CANADAHYBRIDGUY is online now  
post #8 of 42 (permalink) Old 01-24-2019, 11:50 AM
Senior Member
 
Frig's Avatar
 
Join Date: Aug 2018
Posts: 342
Quote:
Originally Posted by Bleathers View Post
Sorry this site won't let me post a link until I have a higher post count. Thought I could upload a video of what was happening.

Not sure if this link will work but this is the video of what continues to happen. This is the third time I have brought it into the dealer for this issue. First time they did some updates, second time they could not duplicate after driving the vehicle and now it is there now and uncertain of the outcome. We have contacted Chrysler and have a case opened. I am sure we will hear that they can't duplicate the problem and again I will be driving an unsafe vehicle and just will wait til I am at a stoplight and the person behind me thinks I will be able to move when the light turns green and I won't because my vehicle is dead and I will need to put it in park hit start and then back in drive and in that time frame I will be rear-ended. Becoming quite frustrated with this issue.
The link didn't work. You can cut and paste the url, or if you want you can private message me and I should be able to post the link.

2019 Hybrid Limited Dusty Black, S Package, Advanced Safetytec, NO SUNROOF
☞ manufactured Weds 11/07/18 at 6PM, overcast with chance of rain
Frig is online now  
post #9 of 42 (permalink) Old 01-24-2019, 11:52 AM Thread Starter
Junior Member
 
Join Date: Dec 2018
Posts: 21
I tried to post the video but the site won't allow me since I do not have enough posts yet.
Bleathers is offline  
post #10 of 42 (permalink) Old 01-24-2019, 12:00 PM
Senior Member
 
Frig's Avatar
 
Join Date: Aug 2018
Posts: 342
Bleathers' link: https://photos.app.goo.gl/apSWNtdFrBDSC6oF6

2019 Hybrid Limited Dusty Black, S Package, Advanced Safetytec, NO SUNROOF
☞ manufactured Weds 11/07/18 at 6PM, overcast with chance of rain
Frig is online now  
Reply

Tags
dies , fcc , front collision control , stop/start required

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
2018 Pacifica Limited - Initial Impressions and Questions Mikey30 2017+ Chrysler Pacifica Minivan General Discussion 3 11-14-2018 01:01 PM
2017+ Chrysler Pacifica Maintenance Tips PacificaAdmin 2017+ Pacifica PHEV Hybrid Maintenance And Service 2 05-09-2018 10:14 AM
Highlights of the 2017 Chrysler Pacifica: Everything you Love about it PacificaAdmin 2017+ Chrysler Pacifica News 6 09-06-2016 12:04 AM
Official Pricing from $28,595 joet67 Dealers, Purchasing and Ordering 7 07-21-2016 09:41 PM
Official Press Release joet67 2017+ Chrysler Pacifica Minivan General Discussion 0 01-28-2016 02:56 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome