Unable to update UConnect, Mismatched year - 2017+ Chrysler Pacifica Minivan Forums
 
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post #1 of 4 (permalink) Old 02-17-2019, 12:29 PM Thread Starter
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Join Date: Jan 2017
Location: Sarnia, Ontario
Posts: 3
Unable to update UConnect, Mismatched year

Hi,

I looked up my VIN and it said I have 2 available updates.

UPDATE AVAILABLE
Your 2017 equipped with the system qualifies for the following software updates
Update 1:
UCONNECT_8.4AN_RA4_17.43.01_MY17_NAFTA
SERVICE BULLETIN ID: 08-025-18-REV.A
RELEASE DATE: 2018-03-26

Update 2:
UCONNECT_8.4AN_RA4_17.43.01_MY17_RU
SERVICE BULLETIN ID: 08-025-18-REV. A
RELEASE DATE: 2018-04-24


The drive was recognized, but quickly came up with a "Model year mismatch"...and wouldn't let me continue the installation
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post #2 of 4 (permalink) Old 02-20-2019, 10:18 AM Thread Starter
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Join Date: Jan 2017
Location: Sarnia, Ontario
Posts: 3
Anyone? @ChryslerCares ?
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post #3 of 4 (permalink) Old 02-20-2019, 10:24 AM
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Join Date: Mar 2017
Posts: 327
Are you sure you're applying the right update file to the right unit? The Front system and Rear systems have different update files and use different directions to install (one uses top USB and the other the bottom).

2018 Pacifica Limited (gas) - Oct. 2017 build
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post #4 of 4 (permalink) Old 02-20-2019, 12:05 PM
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Join Date: Oct 2016
Location: California
Posts: 1,453
Quote:
Originally Posted by Timrpn View Post
Hi,

I looked up my VIN and it said I have 2 available updates.

UPDATE AVAILABLE
Your 2017 equipped with the system qualifies for the following software updates
Update 1:
UCONNECT_8.4AN_RA4_17.43.01_MY17_NAFTA
SERVICE BULLETIN ID: 08-025-18-REV.A
RELEASE DATE: 2018-03-26

Update 2:
UCONNECT_8.4AN_RA4_17.43.01_MY17_RU
SERVICE BULLETIN ID: 08-025-18-REV. A
RELEASE DATE: 2018-04-24


The drive was recognized, but quickly came up with a "Model year mismatch"...and wouldn't let me continue the installation
Welcome to the forum. If you put your van info (year, trim, gas/hybrid, etc.) in the signature line of the UserCP it will show up at the bottom of your posts and may help others assist you.

It seems like I tried to do a UConnect update myself once and it didn't seem to allow me to do it, so I just printed the info from the website and took it with me the next time I went in for service and UConnect was then updated. At times, I'd been told that there wasn't an update (I think the service department only checked the Mopar site for updates).

Here are a few posts that might help. You might also consider reading the rest of the thread.
https://www.pacificaforums.com/forum...4-post143.html
https://www.pacificaforums.com/forum...0-post145.html
https://www.pacificaforums.com/forum...1-post152.html

2017 Pacifica Touring L (gas) - Sept. 2016 build

Last edited by SciTchr; 02-20-2019 at 03:11 PM.
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