Hi there. I am actually the admin and webmaster of the Chrysler Sebring Convertible Club ( www .sebringclub .net )... so I am very familiar with Chryslers. I've also owned every generation of Chrysler minivan.
Now, I've seen the Chrysler Town & Country's / Dodge Caravan's multiple generations (3rd/4th/5th) get serious rust issues starting at the 5 year mark (the 2nd/3rd gen being the worst). It usually affects the hood/rear lift-gate/rockers. However, - myself personally? I have never owned a vehicle (that I've purchased new/slightly used) that has gotten rust /corrosion problems.... as I wash/care for my vehicles religiously. Sure rust happens on the undercarriage, but I never experience rust through either (ie: rust rot).
My 2017 Pacifica Touring L Plus is now 2 years old w/ 16,000 miles. I've owned it since July, 2017. My front hood is actually bubbling on the front lip. And not just a little, there are bubbles/cracking all along the front lip of the hood. I only noticed this after I was at church and saw the sunshine reflecting off the hood. I looked and thought.... naaaaahhhh, and then felt the hood lip. Sure enough, over 15 corrosion bubbles/cracking. The only way I think this could have happened, is that the car (when it was manufactured) had moisture on the hood right when the primer and then paint were applied.
So, I went to the local Chrysler dealership. I asked the service manager to come outside and look at an issue on my car. He came out, and then I showed him. He went back in, got a digital camera, came back out.... and took close up pictures (so he could send them to Chrysler HQ). I asked him, how is it possible a $43,000 vehicle could be rusting within the first 2 years... especially when the car is maintained/washed regularly. He then said to me "I see it all of the time"). I said... "really"? He said yup. I then told him how many cars I've owned in the past 30 years (over at least 10 Chrysler products), and never have I seen this happen so quickly. He then said something that floored me. He said "well, that's what warranties are for"). So, now I need to get it on a lift to see if the rockers are rusting also. And if they are....... I will declare war on FCA as their process' obviously are flawed (this rust came on as fast as rust happened to Vega's and Valare's in the 70's).
I planned on having this vehicle for 20 years (as I LOVE it and enjoy every aspect of it)..... now - I am concerned.
Any thoughts from you fellow Pacifica owners? Anybody else having the same problem? And is this corrosion (or rust) happening to any other part of your Pacifica...... especially the rockers?