Lift gate Malfunction - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 11 (permalink) Old 03-25-2019, 08:12 PM Thread Starter
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Lift gate Malfunction

Anybody have a clue about what type of screws the liftgate latch is mounted to the door with? There are 3 screws, they have triangular driver slots in them can’t find a triangle head screw driver anywhere. I’m going to replace the electronic latch mechanism as the lift gate will not open, with the Fob, the driver ceiling console button, or the rear interior or rear exterior electric switches. The so called manual release lever behind the plastic access door does not open the lift gate either. I took it to the dealer, they said they were not sure what was wrong but were going to replace the latching mechanism for approx $350.00. I got the part, but can’t find a driver bit to remove these screws.

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post #2 of 11 (permalink) Old 03-25-2019, 08:31 PM Thread Starter
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Here is a pic
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post #3 of 11 (permalink) Old 03-25-2019, 08:40 PM
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Here is a pic
You'll need a torx bit for that, not a triangle.

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post #4 of 11 (permalink) Old 03-25-2019, 08:48 PM Thread Starter
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You just blew my mind, looks triangular, like some security screws, but on second exam those 3 cuts thru the triangle make a six sided start configuration ie Torx. D’oh!
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post #5 of 11 (permalink) Old 03-25-2019, 10:08 PM
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Quote:
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You just blew my mind, looks triangular, like some security screws, but on second exam those 3 cuts thru the triangle make a six sided start configuration ie Torx. D’oh!
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post #6 of 11 (permalink) Old 03-26-2019, 12:00 AM
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The first tool to come to mind was a Torx T-30 bit. It is used in changing out the rear turn signal/stop light bulbs as well as the engine plastic intake manifold cover. Just guessing here.

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post #7 of 11 (permalink) Old 03-26-2019, 07:33 PM Thread Starter
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I replaced the latch mechanism easily after removing the 3 screws, lift gate back to normal operation. Thanks all!
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post #8 of 11 (permalink) Old 03-28-2019, 10:19 PM
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Originally Posted by DRDDRH View Post
Anybody have a clue about what type of screws the liftgate latch is mounted to the door with? There are 3 screws, they have triangular driver slots in them can’t find a triangle head screw driver anywhere. I’m going to replace the electronic latch mechanism as the lift gate will not open, with the Fob, the driver ceiling console button, or the rear interior or rear exterior electric switches. The so called manual release lever behind the plastic access door does not open the lift gate either. I took it to the dealer, they said they were not sure what was wrong but were going to replace the latching mechanism for approx $350.00. I got the part, but can’t find a driver bit to remove these screws.
I am also having liftgate issues. None of the switches work, the liftgate won't open manually either. I took it to the dealer and had the latch replaced, this did not rectify the problem. I'm taking it to a different dealership to see if they can figure this out. Is there anyone out there who has had this problem and come up with a solution?
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post #9 of 11 (permalink) Old 03-29-2019, 10:17 AM
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I replaced the latch mechanism easily after removing the 3 screws, lift gate back to normal operation. Thanks all!


How much did it cost you personally? You said the dealership quoted $350, right?


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post #10 of 11 (permalink) Old 03-30-2019, 08:26 AM Thread Starter
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Part was $150.00 took 15 minutes to replace
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