Creaking noise while turning and braking - 2017+ Chrysler Pacifica Minivan Forums
 
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post #1 of 7 (permalink) Old 03-26-2019, 04:55 PM Thread Starter
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Creaking noise while turning and braking

I bought my 2017 Pacifica in December 2017. I immediately noticed a noise while reversing that sounded like a clunk/creak noise while reversing with my wheel turned to the far right. It happened every so often so I did not take it to the dealership right away. The sounds became more frequent so I decided to take it to the dealership the following May. The could never recreate the sound. I showed them videos of the van making the noise and they decided a rotor should be changed. The sound is only on the driver side, by the way. Anyway, after the rotor being changed the sound continued. After my car being at the dealership for over 2 weeks they told me they couldn’t help me. I ended up taking it to another dealership that repacked the other rotor. The noise remains and guess what, my van is now over 37,000 miles. Because there is documentation showing this issue began almost a year ago van will my van be covered under warranty?
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post #2 of 7 (permalink) Old 03-26-2019, 06:24 PM
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Should be.

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post #3 of 7 (permalink) Old 03-27-2019, 01:35 PM
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It kinda sounds like the V15 recall but your 2017 should predate that. Do you know your date of manufacture? According to Chrysler the recall only affects those built from Nov 2017 to Feb 2018, but who knows how accurate that actually is.

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post #4 of 7 (permalink) Old 03-27-2019, 09:37 PM
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Itís probably the lower control arm on your driver side. We had the same issue that took along time to resolve. They damaged the strut when working on it and took another two months to resolve. However, itís been quiet for several months now.

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post #5 of 7 (permalink) Old 03-28-2019, 04:50 PM
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Originally Posted by Amieejo87 View Post
I bought my 2017 Pacifica in December 2017. I immediately noticed a noise while reversing that sounded like a clunk/creak noise while reversing with my wheel turned to the far right. It happened every so often so I did not take it to the dealership right away. The sounds became more frequent so I decided to take it to the dealership the following May. The could never recreate the sound. I showed them videos of the van making the noise and they decided a rotor should be changed. The sound is only on the driver side, by the way. Anyway, after the rotor being changed the sound continued. After my car being at the dealership for over 2 weeks they told me they couldnít help me. I ended up taking it to another dealership that repacked the other rotor. The noise remains and guess what, my van is now over 37,000 miles. Because there is documentation showing this issue began almost a year ago van will my van be covered under warranty?
Hi Amieejo87,
We are sorry to hear about this continued squeaking concern. Have you recently brought your vehicle to the dealership for a diagnostic? Please send us a private message with more details so we can look into this further.
Jenn
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post #6 of 7 (permalink) Old 06-03-2019, 09:20 AM
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Did you get resolution? Our 2017 is creaking and poping pretty badly and the dealership wants to replace a lot of things...
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post #7 of 7 (permalink) Old 06-06-2019, 03:50 AM
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I had similar symptoms and after long journey of replacing parts, they found out that noise came from front barake supports. After replacing those, now it is fine.
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