loaner - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 15 (permalink) Old 04-05-2019, 07:11 AM Thread Starter
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loaner

will i get a loaner if the PacHy is stuck at the dealership for weeks over some nonsense where they can't figure out what is going on ?

what would that depend on ? do i have to make sure i bring it for repairs to same dealership where i bought it from ? does it matter ?

PS: i don't care WHAT they give me as a loaner as long as they give me something.
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post #2 of 15 (permalink) Old 04-05-2019, 09:15 AM
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Unless you happened to purchase one of the MaxCare warranties this will most likely be at your dealers discretion.
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post #3 of 15 (permalink) Old 04-05-2019, 10:01 AM
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Unless you happened to purchase one of the MaxCare warranties this will most likely be at your dealers discretion.
...true, but you might want to bring this up with @ChryslerCares

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post #4 of 15 (permalink) Old 04-05-2019, 03:42 PM Thread Starter
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Unless you happened to purchase one of the MaxCare warranties this will most likely be at your dealers discretion.
so the MaxCare includes loaners ?

does MaxCare kick in after the original warranty expires or is it effective as soon as you drive off the lot ?

say i get MaxCare with new PacHy and 3 days later it goes back in the shop - do i get a loaner ?
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post #5 of 15 (permalink) Old 04-05-2019, 04:16 PM
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so the MaxCare includes loaners ?



does MaxCare kick in after the original warranty expires or is it effective as soon as you drive off the lot ?



say i get MaxCare with new PacHy and 3 days later it goes back in the shop - do i get a loaner ?
Yes, max care does include loaners. 35 dollar allowance per day for a maximum of 175 dollars (5 days). It does take a little time for the paperwork to get put in the system (at least mine did) so 3 days later after purchase it might be assigned to your VIN.

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post #6 of 15 (permalink) Old 04-05-2019, 04:27 PM
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will i get a loaner if the PacHy is stuck at the dealership for weeks over some nonsense where they can't figure out what is going on ?

what would that depend on ? do i have to make sure i bring it for repairs to same dealership where i bought it from ? does it matter ?

PS: i don't care WHAT they give me as a loaner as long as they give me something.
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post #7 of 15 (permalink) Old 04-05-2019, 04:48 PM Thread Starter
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Yes, max care does include loaners. 35 dollar allowance per day for a maximum of 175 dollars (5 days). It does take a little time for the paperwork to get put in the system (at least mine did) so 3 days later after purchase it might be assigned to your VIN.

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when PacHy goes into the shop it is usually for a month or so ...

also what is 35 dollars ? a minivan rents for about $100 / day here in NY. multiply that by a month. $175 ? for real ?

i don't get it ...
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post #8 of 15 (permalink) Old 04-05-2019, 04:49 PM Thread Starter
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i wouldn't be the one driving it
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post #9 of 15 (permalink) Old 04-05-2019, 05:11 PM
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when PacHy goes into the shop it is usually for a month or so ...



also what is 35 dollars ? a minivan rents for about $100 / day here in NY. multiply that by a month. $175 ? for real ?



i don't get it ...
Yeah, it is a little disappointing on the loaner coverage. I work at a Chrysler dealer here in Phoenix. We don't offer loaner cars however we have Enterprise on site and they rent anything for 35 dollars a day. I've seen everything from trucks to minivans that they rent. It might be a contract thing they have with Chrysler. Just like medical insurance, prices change dramatically when insurance companys are involved.

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post #10 of 15 (permalink) Old 04-06-2019, 12:42 AM
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when PacHy goes into the shop it is usually for a month or so ...



also what is 35 dollars ? a minivan rents for about $100 / day here in NY. multiply that by a month. $175 ? for real ?



i don't get it ...

Usually if your dealership provides their own loaners, just get that. Also as mentioned above, their contracts with rental agencies mean they can provide a car to you at much lower rates than available for general public.
If you buy the maxcare warranty, it applies after the original warranty ends, but you get immediate benefit of the loaner aspect.
BTW my dealership provided me with a loaner minivan for two days until my custom ordered Pacifica reached the dealership. I hadn’t even thought about the extended warranty at that time.


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Last edited by Bond007; 04-06-2019 at 12:44 AM.
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