I can say that at my dealership there is only 2 mechanics out of dozens that are authorized to work on the hybrids for "safety reasons". And in my case, one of them is the shop foreman. Getting his time to work on the van is severely limited. I keep telling myself "It'd be the same or worse if I had bought a Tesla".
I am in near the same boat. Irritating ongoing issues simply mean I am going to be driving a loaner for a month. I don't go too crazy though, they keep giving me a newer ICE Pacifica as a loaner. I have a separate thread about my 2018 Touring pachy rebooting constantly. Knock on wood, it's only when its off, or when I park it. Never when driving.
Keep the faith, and make sure you turn the screws on the support case manager. Document document document.
2018 Pacifica Hybrid Touring L