Paint on Rocker Panel?? - 2017+ Chrysler Pacifica Minivan Forums
 
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post #1 of 2 (permalink) Old 05-09-2019, 03:45 PM Thread Starter
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Paint on Rocker Panel??

Hi All,

2017 Pacifica Limited with 45K Km on it, 2nd Canadian winter with the van and I noticed this weekend (after doing my spring super clean of the whole car) that there were literally chunks of paint missing from the rocker panel just below the rear passenger/driver side of where the rocker panel meets the sliding doors. It also looks like the bottom part of the panel was sandblasted.... I touched the missing chunks up with OEM touchup, simply cause it looked terrible (yes even worse than the touchup job).. Is this a factory paint issue? Never had this problem with any other vehicle, mind you this is my first Pacifica...

Josh
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post #2 of 2 (permalink) Old 05-10-2019, 03:40 PM
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Quote:
Originally Posted by smartlikerock View Post
Hi All,

2017 Pacifica Limited with 45K Km on it, 2nd Canadian winter with the van and I noticed this weekend (after doing my spring super clean of the whole car) that there were literally chunks of paint missing from the rocker panel just below the rear passenger/driver side of where the rocker panel meets the sliding doors. It also looks like the bottom part of the panel was sandblasted.... I touched the missing chunks up with OEM touchup, simply cause it looked terrible (yes even worse than the touchup job).. Is this a factory paint issue? Never had this problem with any other vehicle, mind you this is my first Pacifica...

Josh
Hi Josh,
We certainly understand why this may be concerning. If you would like to work with your dealer to address this, we suggest contacting Canadian Customer Care to have this documented. You may find their contact information by clicking on the following link and scrolling down to the "Canada" tab: https://www.fcagroup.com/en-US/foote.../contacts.aspx.
Alex
Chrysler Social Care Specialist
ChryslerCares is online now  
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